You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Lost my account and files
I was trying to log in yesterday through mobile app but I was directed to sign up. I tried reseting my password instead. After successfully resetting my password, it turned out to be a new account with welcome message and product tour. All my information details, profile photo are gone and plans was back into 2gb storage and all my stored files was gone. Empty account! I didn't receive any email notification from Dropbox prior this incident.
Vault opening time more flexible.
I would like the vault opening time in Dropbox to be more flexible. I often work on documents stored in the vault for several hours, but the vault automatically closes after just a few minutes. This makes it inefficient, as I have to download the document, work on it outside the vault, and then reopen the vault to save my changes. It would be much more convenient if I could extend the vault's closing time to suit my working needs, allowing me to keep working on the document without interruptions.
Editing files in Dropbox Vault
laughable why anyone is still using dropbox for anything besides privacy Can't edit docs in Vault? The single reason I am here is because GDrive is notoriously intrusive. Besides privacy, it's just less secure by definition. That intrusiveness is the single reason I do not use it and that is the single reason I still use Dropbox and pay 19.99 per month instead of absolute zero per month (GDrive). It is laughable that there is no function to edit things in Vault. The best I can determine it is that they are trying to shove the people who pay their bills towards buying a second account. It's unbelievable. If you're competing with FREE, think long and hard about how good your product needs to be.
Vault will not re-open after timeout
When i open the vault, contents show just fine. After 10 minutes, Dropbix prompts a message that the vault needs the PIN re-entered to keep syncing. But when the PIN is entered, DROPBOX will never reconnect the vault. We get a message 'Something went wrong, please try again later'. (Lame useless messsage - how about an error code?) Then if we keep workiing with the files, we get 'Corrupted' copies because it couldnt save. Really a pain! After this failure, if I click something in the vault folder, it simply disappears. I can't be the only one experiencing this! Windows 10/Pro This has been happening for well over a year. Why don't you guys fix it? Actually, i would prefer the dialog ASK me how long i would like the vault to stay open for...
Vault disappeared on iPhone app after last update
I’m running iOS 17.1 and DropBox app version 352.2.2. Since the last DropBox app update Vault is no longer accessible. I’ve been able to access it on the desktop site only. I’ve cleared the cache and signed out but Vault does not show up. Is this a known issue with this version or is it a feature going away on the app?
