You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I try to create a transfer from my desktop app, but it gets stuck at 0%.
I have not Ben able to create a transfer on my pc running windows 11 for months. When I right click on the folder then click send copy the create transfer window pops up as usual but when I click it the Dropbox logo just spins and spins and the progress stays at 0%. I am a photographer and this is how I send my photos. I can't get any response from Dropbox and renewal is coming up on 12.22.24 and needless to say if I can't get this resolved I will not be renewing. I know I'm just one little customer and won't make a bit of difference to Dropbox but I won't throw away my money on a product I can't use or a business or service with 0 support!
I don't see the "transfer a copy" option for non-Dropbox files on my Mac computer.
I've mostly been a Windows user, and use a MacBook for on the go. Lately I've been using MacOS a bit more and one thing I am missing from windows, is the ability to send any file (even ones that are not in your Dropbox) via Dropbox Transfer, by right clicking the file and then choosing "Transfer a copy..." or whatever it is on Windows. Is that feature not available on mac? Or is there just something wrong with my finder context menu? Thank you
Why is Dropbox Transfer suddenly slower when showing the link?
Guys, just made a Dropbox Transfer today, and saw that cool new box animation. and the updated UI. All good so far. After I did a couple of Transfers I noticed it's MUCH slower than before. On synced files it usually took 2-3 seconds to show me the link. Now it seems like it has to play the whole box animation before showing the link and it's taking like 10-15 seconds. Any thoughts?
Better Sharing & Better Branding
Dropbox is wonderful -- I've paid for professional for ten years -- but it could be immensely better.. You will make more money if you do these two related things:) (1) The branding feature is way too basic. The options seem like they're from 1995. It would be wonderful if we had more options and more customization. Specifically, if we could create different branding for different customers, it would be amazing. (I use Dropbox to share pictures and videos with my customers. I want to put THEIR branding on these files and galleries, NOT MINE.) (2) The experience of RECEIVING shared files is HORRIBLE, for the people who RECEIVE the links or transfers. Even using the current branding options, Dropbox still puts its OWN branding on the page – this is confusing for the receiver. It's messy and ugly, and it takes up too much screen space. They think they have to create a Dropbox account to receive the files. You are trying to get sales, through me, a paying customer -- that is **bleep**ty. Please take all your branding and sales prompts off these pages, for us paying customers. Also, browsing through pictures on shared links is a slow and not-intuitive process. It would be amazing if you could make it function like[removed per the Dropbox Community Guidelines]. These companies create beautiul galleries, and customers can easily create lists of their favorite pictures. You could actually steal all their business if you did this. I am 100% certain your customers would love these features:)
How can I track the messages on shared folders and transfers?
Hello Dropbox Community I often share folders with my clients with notes Just realized today that my main client cannot read the sent notes I'm also looking where I can find the sent notes. When I search the shared and transfer tabs I find very random file sharing. For example since August 31 I shared at least 10 files but only 3 old folders show, same with the tranfers I sent at least 10 files to be reviewd with comments but only 3 show and I cannot find my comment anywhereMy Dropbox Transfer doesn't have my files on them as they're 0 bytes each
I am transferring 387 video file clips (total only 600 MB). After I created transfer, and it completed uploading from my Mac. It kept saying total 0 bytes and no thumbnails shown for any of the files. My client were not able to download anything from it. I tried several times.
