Learn how to make the most out of the Dropbox Community here 💙!

Dropbox Transfer

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With some pop up box about some log in into dropbox. I now that it has a \"download only\" on the bottom but this is not reseonable. \n   \n We are users that pay dropbox for a service, dont upsell our own clients. \n   \n I kindly ask the removal of this feature asap. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"440","kudosSumWeight":7,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:594361":{"__typename":"Conversation","id":"conversation:594361","topic":{"__typename":"ForumTopicMessage","uid":594361},"lastPostingActivityTime":"2025-03-18T13:45:54.831-07:00","solved":true},"User:user:1538967":{"__typename":"User","uid":1538967,"login":"mdlthomson","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1538967"},"ForumTopicMessage:message:594361":{"__typename":"ForumTopicMessage","subject":"Adding extra space to a professional account without upgrading to business","conversation":{"__ref":"Conversation:conversation:594361"},"id":"message:594361","revisionNum":4,"uid":594361,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1538967"},"metrics":{"__typename":"MessageMetrics","views":8193},"postTime":"2022-05-01T09:48:11.970-07:00","lastPublishTime":"2022-07-26T00:49:33.835-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage.  My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional. Currently I pay around ÂŁ15 per month for my package, currently if I want 2TB extra I would need to pay ÂŁ30 per month and get less services than I do now or ÂŁ45 per month to get what I really need. which is an increase of ÂŁ30 per month which is excessive.  Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed. As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from.  For example: - IDrive offer 10TB for $3.98 a month pCloud offer 10TB for $3.95 a month \n I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed. Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base.  \n Sort it out! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1667","kudosSumWeight":2,"repliesCount":22,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825952":{"__typename":"Conversation","id":"conversation:825952","topic":{"__typename":"ForumTopicMessage","uid":825952},"lastPostingActivityTime":"2025-03-11T07:17:00.958-07:00","solved":false},"User:user:1906546":{"__typename":"User","uid":1906546,"login":"benedicttwl","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1906546"},"ForumTopicMessage:message:825952":{"__typename":"ForumTopicMessage","subject":"Network error downloading large files with Dropbox Transfer","conversation":{"__ref":"Conversation:conversation:825952"},"id":"message:825952","revisionNum":1,"uid":825952,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1906546"},"metrics":{"__typename":"MessageMetrics","views":71},"postTime":"2025-03-10T20:12:15.235-07:00","lastPublishTime":"2025-03-10T20:12:15.235-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I received a \"protected\" link with a few files from a client. I'm required to sign in to access large documents.  However, upon signing in (with the correct credentials), the following message is displayed: Network Error! Please verify your information and try again How do I fix this? I've tried multiple browsers (including in private/incognito modes), cleared cache and history, closed all extensions, turned on and off VPNs, changed my password but nothing works.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"485","kudosSumWeight":0,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:820268":{"__typename":"Conversation","id":"conversation:820268","topic":{"__typename":"IdeaTopicMessage","uid":820268},"lastPostingActivityTime":"2025-03-06T04:00:34.394-08:00","solved":false},"User:user:1327519":{"__typename":"User","uid":1327519,"login":"sumonmg1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1327519"},"IdeaTopicMessage:message:820268":{"__typename":"IdeaTopicMessage","subject":"Dropbox Transfer: Include the name of the transfer to the downloaded item","conversation":{"__ref":"Conversation:conversation:820268"},"id":"message:820268","revisionNum":3,"uid":820268,"depth":0,"board":{"__ref":"Idea:board:101002013"},"author":{"__ref":"User:user:1327519"},"metrics":{"__typename":"MessageMetrics","views":39},"postTime":"2025-01-31T02:11:50.320-08:00","lastPublishTime":"2025-01-31T08:05:40.078-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dear Dropbox Team, We would like to request a small improvement in Dropbox Transfer. In our business, we use Dropbox Transfer to deliver image assets to our customers. To help them easily identify each transfer, we label it with the corresponding order name. This allows our customers to quickly match the transfer with their order. However, when customers download the transfer, the saved file has a different, generic name. Some customers have reported that this causes inconvenience, as they struggle to recognize their folders later on. We would like to request an improvement: When a transfer is downloaded, could the downloaded folder be named based on the transfer name? For example, if we name a transfer #138742146, it is currently saved as Transfer-3.zip or a similar generic name. Instead, could it be saved as #138742146.zip? We serve thousands of customers using Dropbox, and this small change would have a significant positive impact on their experience. We appreciate your consideration and hope this improvement can be implemented soon. Best regards, Asad Shakil Technical Lead at Path [removed per the Community's Guidelines]  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1158","kudosSumWeight":0,"repliesCount":2,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:819023":{"__typename":"Conversation","id":"conversation:819023","topic":{"__typename":"IdeaTopicMessage","uid":819023},"lastPostingActivityTime":"2025-03-06T03:18:23.590-08:00","solved":false},"User:user:1899361":{"__typename":"User","uid":1899361,"login":"bplanz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1899361"},"IdeaTopicMessage:message:819023":{"__typename":"IdeaTopicMessage","subject":"Turn off transfer notifications & emails globally","conversation":{"__ref":"Conversation:conversation:819023"},"id":"message:819023","revisionNum":1,"uid":819023,"depth":0,"board":{"__ref":"Idea:board:101002013"},"author":{"__ref":"User:user:1899361"},"metrics":{"__typename":"MessageMetrics","views":75},"postTime":"2025-01-22T09:45:42.412-08:00","lastPublishTime":"2025-01-22T09:45:42.412-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We love Dropbox transfers, but we don’t need an email saying that we just created a transfer, 5 seconds after we created a transfer.  Transfer download notifications and emails are also extremely annoying. Some of our transfers are downloaded by dozens of people. I don’t need 50 emails plus 50 desktop alerts.  We know that we can turn off download notifications for individual transfers, but we should be able to set this as a default.  Please add transfers to the notifications page in settings so we can control these settings globally.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"566","kudosSumWeight":0,"repliesCount":2,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:818282":{"__typename":"Conversation","id":"conversation:818282","topic":{"__typename":"IdeaTopicMessage","uid":818282},"lastPostingActivityTime":"2025-03-06T03:17:49.733-08:00","solved":false},"User:user:1898539":{"__typename":"User","uid":1898539,"login":"Jed Niezgoda","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1898539"},"IdeaTopicMessage:message:818282":{"__typename":"IdeaTopicMessage","subject":"Dropbox Transfer: Unique customisable Background for each transfer","conversation":{"__ref":"Conversation:conversation:818282"},"id":"message:818282","revisionNum":1,"uid":818282,"depth":0,"board":{"__ref":"Idea:board:101002013"},"author":{"__ref":"User:user:1898539"},"metrics":{"__typename":"MessageMetrics","views":28},"postTime":"2025-01-16T10:26:53.684-08:00","lastPublishTime":"2025-01-16T10:26:53.684-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This was proposed few years ago I see, but has not been implemented. Seems like such an obvious and simple feature! It would be great if each transfer could have customisable, unique for this transfer and permanent for this transfer background (and possibly thumbnail).  This would be a very useful feature, for client to see a background unique to them while downloading their transfer. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"396","kudosSumWeight":0,"repliesCount":4,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823464":{"__typename":"Conversation","id":"conversation:823464","topic":{"__typename":"IdeaTopicMessage","uid":823464},"lastPostingActivityTime":"2025-02-21T10:16:14.095-08:00","solved":false},"User:user:1903944":{"__typename":"User","uid":1903944,"login":"zoundman","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1903944"},"IdeaTopicMessage:message:823464":{"__typename":"IdeaTopicMessage","subject":"Can you expand the character limit in title for Dropbox Transfer?","conversation":{"__ref":"Conversation:conversation:823464"},"id":"message:823464","revisionNum":2,"uid":823464,"depth":0,"board":{"__ref":"Idea:board:101002013"},"author":{"__ref":"User:user:1903944"},"metrics":{"__typename":"MessageMetrics","views":37},"postTime":"2025-02-21T09:41:57.063-08:00","lastPublishTime":"2025-02-21T10:13:47.084-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dropbox Transfer only accepts 21 characters in the title (in the transfer widget not regular Dropbox sharing). \n It would be great if this can be expanded to more characters. \n Some companies that I send files to require specific words in the file names for versioning. ID, date, etc so file names become long. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"318","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:821653":{"__typename":"Conversation","id":"conversation:821653","topic":{"__typename":"ForumTopicMessage","uid":821653},"lastPostingActivityTime":"2025-02-14T04:02:01.233-08:00","solved":false},"Category:category:102007A":{"__typename":"Category","id":"category:102007A","displayId":"102007A"},"Forum:board:102001000":{"__typename":"Forum","id":"board:102001000","displayId":"102001000","nodeType":"board","conversationStyle":"FORUM","title":"Poser une question","shortTitle":"Poser une question","parent":{"__ref":"Category:category:102007A"}},"User:user:1902149":{"__typename":"User","uid":1902149,"login":"Robin J","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1902149"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjE2NTMtN3lyWE9r?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjE2NTMtN3lyWE9r?revision=1","title":"Capture d'Ă©cran 2025-02-10 191523.png","associationType":"BODY","width":489,"height":598,"altText":""},"ForumTopicMessage:message:821653":{"__typename":"ForumTopicMessage","subject":"Transfert bloquĂ© via fenĂȘtre contextuelle Windows 11","conversation":{"__ref":"Conversation:conversation:821653"},"id":"message:821653","revisionNum":1,"uid":821653,"depth":0,"board":{"__ref":"Forum:board:102001000"},"author":{"__ref":"User:user:1902149"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-02-10T10:18:04.296-08:00","lastPublishTime":"2025-02-10T10:18:04.296-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, j’ai rĂ©cemment changĂ© d’ordinateur et je suis passĂ© sur Windows 11. J’avais pour habitue d’utiliser la fonction de transfert de fichier via la fenĂȘtre contextuelle de Windows mais depuis le changement d’ordinateur mes transferts restent bloquĂ©s Ă  0%. Merci par avance pour votre aide.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"308","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjE2NTMtN3lyWE9r?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:821461":{"__typename":"Conversation","id":"conversation:821461","topic":{"__typename":"ForumTopicMessage","uid":821461},"lastPostingActivityTime":"2025-02-10T04:21:55.495-08:00","solved":true},"User:user:1901894":{"__typename":"User","uid":1901894,"login":"MarkBlu","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1901894"},"ForumTopicMessage:message:821461":{"__typename":"ForumTopicMessage","subject":"We need to access a file that was shared more than 7 days ago.","conversation":{"__ref":"Conversation:conversation:821461"},"id":"message:821461","revisionNum":2,"uid":821461,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1901894"},"metrics":{"__typename":"MessageMetrics","views":36},"postTime":"2025-02-08T12:51:29.581-08:00","lastPublishTime":"2025-02-10T04:21:55.495-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" My Girlfriend is going through an Ugly Divorce & received in drop box a Critical Keystone Document that she sent to her Paralegal who did not open it up in the 7 Day Period & only just discovered this fact months later a week before trial - any Suggestions from the Gurus here how to access this? \n THANK YOU IN ADVANCE 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