You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
How can I save signed PDF documents to the folder they originated from?
Hi! I've used Dropbox Sign for quit a while. I draw up WORD documents. And signed them via Dropbox, through a browser window. WORD document got transformed into PDF for signing. The PDF were saved (in-process or completed or signed) in the same source folder. Now, I use WORD 16.9 with the HELLOSIGN add-on. Signing is easy and fast. However, the signed PDF documents don't get saved into the same source folder. I have to go and fetch them in a browser window or in emails. That's a waste of time for me. How can I set parameters so that all signed documents get saved into the same location, next to the original WORD documents? Thank you, Freddy
Delete docs in Signatures
When I have completed an e-signature process on a doc and have saved the signed doc elsewhere, I would like to be able to delete that doc from the signatures section of the platform. At present, I am not able to do that. I use that section of the platform to manage my doc signature process and be able to instantly see which docs are in process. Once the doc has been signed, I no longer want to see that doc in that section. It gets cluttered. Plus, the platform charges for data storage. So the idea that I can't delete docs that I no longer wish to store lacks a certain aesthetic to the platform experience overall.
Dropbox Sign asks me to verify my email address to access one of my documents.
I’m experiencing an issue accessing a document via DropBox Sign. When I attempt to access the document, I’m prompted to verify my email before the document loads. However, after completing the verification step (by clicking a link from the inbox of the email address in question) the page never fully loads—it remains stuck on the loading screen indefinitely. I’ve already tried the following troubleshooting steps without success: Accessing the document on a separate device. Using a different browser. Clearing my cache and browser history. Despite these efforts, the issue persists.
Stop adding white backgrounds to signatures
Had an important form to fill out today... Am working remotely from another country... Thought... "Great, I can use Dropbox Sign to sign this and send it back easy, I already keep a transparent high resolution digital signature just for this purpose!" Uploaded my document... Clicked "Sign" Selected my signature from my files already on Dropbox (lovely, cuz I don't have a local copy of the file) Dropbox adds a white background... I think "Surely not, I must have selected the wrong file type..." Double checked, nope, I had done it correctly. Dropbox Sign: Still unusable in 2025. (Yes I know there's a week left) (No, don't suggest I draw in my signature, I am not a 4 year old with a crayon and my signatures need to match other official documents!)
Missing name and email address columns from CSV file when bulk sending.
Hi, I'm trying to do a bulk send, but when I upload the CSV file it says: Missing required column: Employee name Missing required column: Employee email_address But I already have that 2 columns on my file. What's the correct way to input the data inside the CSV file?
