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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"206","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828202":{"__typename":"Conversation","id":"conversation:828202","topic":{"__typename":"ForumTopicMessage","uid":828202},"lastPostingActivityTime":"2025-03-28T07:12:35.340-07:00","solved":false},"User:user:1909075":{"__typename":"User","uid":1909075,"login":"bas382","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1909075"},"ForumTopicMessage:message:828202":{"__typename":"ForumTopicMessage","subject":"I need to re-create a new Dropbox account with the same email address as the old one.","conversation":{"__ref":"Conversation:conversation:828202"},"id":"message:828202","revisionNum":2,"uid":828202,"depth":0,"board":{"__ref":"Forum:board:101001020"},"author":{"__ref":"User:user:1909075"},"metrics":{"__typename":"MessageMetrics","views":43},"postTime":"2025-03-28T04:59:19.773-07:00","lastPublishTime":"2025-03-28T05:52:00.483-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, \n An account was accidentally registered two days ago. It needs to be re-registered under the same email today. No files need to be recovered; the account needs to be completely re-created. I cannot wait 29 days unfortunately, I'm hoping to get support to speed this up. \n I can give details in private message. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"317","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:817670":{"__typename":"Conversation","id":"conversation:817670","topic":{"__typename":"ForumTopicMessage","uid":817670},"lastPostingActivityTime":"2025-03-28T04:25:33.198-07:00","solved":true},"User:user:1898013":{"__typename":"User","uid":1898013,"login":"Rachapong","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1898013"},"ForumTopicMessage:message:817670":{"__typename":"ForumTopicMessage","subject":"Having trouble cancelling my trial and deleting my account","conversation":{"__ref":"Conversation:conversation:817670"},"id":"message:817670","revisionNum":2,"uid":817670,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1898013"},"metrics":{"__typename":"MessageMetrics","views":682},"postTime":"2025-01-13T10:09:48.806-08:00","lastPublishTime":"2025-01-13T12:13:32.534-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Help ! I have a problem to delete my account, when I try to delete it's show only 2 buttons which is \"keep my account\" and \"Manage subscriptions\"  \n So, when I click on \"Manage subscriptions\" button, It'll redirect me to the Subscriptions Page and there's no Cancel trial button were found. \n Try to get back to delete my account again in the first again, It's loops ! and so much trouble to do that ! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"418","kudosSumWeight":0,"repliesCount":33,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828091":{"__typename":"Conversation","id":"conversation:828091","topic":{"__typename":"ForumTopicMessage","uid":828091},"lastPostingActivityTime":"2025-03-27T12:54:50.438-07:00","solved":false},"User:user:1366092":{"__typename":"User","uid":1366092,"login":"saffer51","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1366092"},"ForumTopicMessage:message:828091":{"__typename":"ForumTopicMessage","subject":"Please help me to delete my Dropbox account","conversation":{"__ref":"Conversation:conversation:828091"},"id":"message:828091","revisionNum":2,"uid":828091,"depth":0,"board":{"__ref":"Forum:board:101001020"},"author":{"__ref":"User:user:1366092"},"metrics":{"__typename":"MessageMetrics","views":55},"postTime":"2025-03-27T03:45:25.742-07:00","lastPublishTime":"2025-03-27T03:51:45.301-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I uninstalled dropbox years ago, but I continue to get files saved to dropbox when I want them saved elsewhere. This is causing major problems for my file structure. I was told previously the only way to resolve this is to delete my dropbox account - but I can't find how to do it. Please do it. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"297","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828089":{"__typename":"Conversation","id":"conversation:828089","topic":{"__typename":"ForumTopicMessage","uid":828089},"lastPostingActivityTime":"2025-03-27T09:31:51.644-07:00","solved":false},"User:user:1908927":{"__typename":"User","uid":1908927,"login":"Marianne van Harten","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1908927"},"ForumTopicMessage:message:828089":{"__typename":"ForumTopicMessage","subject":"How can I merge two accounts together?","conversation":{"__ref":"Conversation:conversation:828089"},"id":"message:828089","revisionNum":2,"uid":828089,"depth":0,"board":{"__ref":"Forum:board:101001020"},"author":{"__ref":"User:user:1908927"},"metrics":{"__typename":"MessageMetrics","views":43},"postTime":"2025-03-27T03:06:58.157-07:00","lastPublishTime":"2025-03-27T03:31:57.770-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In the past I had a Dropbox account for me and my wife. My wife passed away in 2020. My name and sex changed in 2022. \n Accidently I have a new Dropbox-account at my current name. \n How can I merge these accounts into one? \n Best regards, \n Marianne ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"251","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826265":{"__typename":"Conversation","id":"conversation:826265","topic":{"__typename":"ForumTopicMessage","uid":826265},"lastPostingActivityTime":"2025-03-21T09:15:25.110-07:00","solved":true},"User:user:1906858":{"__typename":"User","uid":1906858,"login":"DABSDABU","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1906858"},"ForumTopicMessage:message:826265":{"__typename":"ForumTopicMessage","subject":"Account deleted by my old business partner. Can I restore it?","conversation":{"__ref":"Conversation:conversation:826265"},"id":"message:826265","revisionNum":2,"uid":826265,"depth":0,"board":{"__ref":"Forum:board:101001013"},"author":{"__ref":"User:user:1906858"},"metrics":{"__typename":"MessageMetrics","views":85},"postTime":"2025-03-12T14:11:58.222-07:00","lastPublishTime":"2025-03-12T14:52:13.381-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi There! \n I’m looking for help regarding my Dropbox account, which I’ve had for over 8 years. Recently, I tried to log in and discovered that the account has been deleted. This account contains a significant amount of personal and client-related videos and photos, and losing access to it has been devastating. \n Here’s some context that might help: \n \n Two months ago, my business partner locked me out of all accounts associated with my work email due to a messy separation. \n My Dropbox account was originally a personal account, created before I joined the company, and was not paid for or created by the business. \n At some point, I switched the account’s email to my work email, but I didn’t realize this until now. \n I suspect my former business partner may have gained access to the account and deleted it. \n \n I’m hoping there’s a way to recover the deleted account and its contents, as well as change the account’s email address to a personal one that I control. This account is incredibly important to me, and I would greatly appreciate any assistance you can provide in restoring it. \n Please let me know what steps I need to take or any information you require from me to proceed. Thank you so much for your help during this stressful time. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1257","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823759":{"__typename":"Conversation","id":"conversation:823759","topic":{"__typename":"ForumTopicMessage","uid":823759},"lastPostingActivityTime":"2025-03-18T07:37:57.408-07:00","solved":false},"User:user:1904348":{"__typename":"User","uid":1904348,"login":"HuaDeity_","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1904348"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjM3NTkteTVWcktr?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjM3NTkteTVWcktr?revision=2","title":"CleanShot 2025-02-25 at 01.58.35@2x.png","associationType":"BODY","width":1624,"height":1424,"altText":null},"ForumTopicMessage:message:823759":{"__typename":"ForumTopicMessage","subject":"I had linked my Apple ID to a now deleted Dropbox account and I can't use it to create a new one.","conversation":{"__ref":"Conversation:conversation:823759"},"id":"message:823759","revisionNum":2,"uid":823759,"depth":0,"board":{"__ref":"Forum:board:101001020"},"author":{"__ref":"User:user:1904348"},"metrics":{"__typename":"MessageMetrics","views":153},"postTime":"2025-02-24T10:03:37.280-08:00","lastPublishTime":"2025-02-24T10:48:27.766-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dear Dropbox Support Team, \n I previously used Dropbox and had linked my account to my Apple ID. However, I deleted that account years ago. Since then, I’ve been unable to create a new account on iOS using “Sign in with Apple” or link my Apple ID to an account with the same email address. Every attempt results in an error message with ERROR 500, even when I try different email addresses or use Apple’s “Hide My Email” feature. \n It seems my Apple ID is now completely unable to use Dropbox, which is causing significant disruptions to my workflow. I would appreciate any guidance on resolving this issue. \n Thank you for your support! \n Best regards, \n HuaDeity \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"684","kudosSumWeight":0,"repliesCount":11,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjM3NTkteTVWcktr?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826023":{"__typename":"Conversation","id":"conversation:826023","topic":{"__typename":"ForumTopicMessage","uid":826023},"lastPostingActivityTime":"2025-03-11T09:22:51.506-07:00","solved":false},"User:user:1906633":{"__typename":"User","uid":1906633,"login":"Suzyk","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1906633"},"ForumTopicMessage:message:826023":{"__typename":"ForumTopicMessage","subject":"I need to delete the Dropbox Sign account I'm paying for, but I can't sign in.","conversation":{"__ref":"Conversation:conversation:826023"},"id":"message:826023","revisionNum":2,"uid":826023,"depth":0,"board":{"__ref":"Forum:board:101001020"},"author":{"__ref":"User:user:1906633"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-03-11T07:54:22.320-07:00","lastPublishTime":"2025-03-11T09:22:51.506-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I was charged a ÂŁ168 yearly subscription fee for Dropbox sign, which I no longer use and didn't even realise I had to pay for. This is likely my fault, but I desperately need to delete the account and it won't let me login. The chat bot is totally not useful and I'm finding this super stressful.  \n Please someone FROM DROPBOX respond to this ASAP. \n Thank you. 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