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Lost access to account
Hi all, Accidentally, I clicked on spam email link received from fake Dropbox email address. Now, I lost access to all my Dropbox files, when I signed in back, it asked to reset the password, and then my business account downgraded to normal account and no files in it. Now, I cant reach customer care as its automatically downgraded basic account. Raised the issue with customer care through support portal, no one reached yet. One executive on the sales chat said, they will contact me on my phone, since 4 days they didn't reach me either. Complained to Dropbox Abuse team last week, no response from them. Can anyone help me, how can I contact Dropbox representative in this case? or Any suggestions how can i get the access back to my Dropbox?
Can I have multiple Dropbox accounts on one device?
I currently use the Dropbox desktop app with one account, syncing sticker WhatsApp group files seamlessly. However, I also have a second Dropbox account, and I’m wondering if it’s possible to log into both accounts on the same device via the Dropbox installer. How can I switch between accounts, or is there a way to manage both without needing to log out and back in? I'm using personal accounts, not part of a team, and I want to keep both accounts synced for different projects. Could anyone guide me through this process?
"Can't import photos from this device" pop up: add "don't show this again" checkbox
this request is due to a nuisance: i use dropbox to backup the pix from my phone. this popup appears every time i connect the phone to the computer, while the phone is locked. sometimes this pop up appress again a few minutes later for no apparent reason or trigger. connecting my phone might mean i just want it charged, i don't always require an immediate file transfer. the pop up is intrusive and stays on top of everything else. this pop up has no easy closing button (just the system's red dot), and the only options suggested are to "Get mobile app" (which i have, so who's dumb now?!) and "Why dropbox can't import" which leads to your website. but I KNOW ALL THAT, AND I SIMPLY DON'T NEED MY PHOTOS IMPORTED RIGHT NOW. i really do not need this annoying pop up screen. customer support has led me here. please consider letting me dismiss this pop up forever. love and peace, yaneevI verified my email but it doesn't register as verified
I'm trying to share a folder through a link. It wants me to verify my email address. I've verified my email by clicking the link it sends me about 10 times now, but it still doesn't register as verified, even under my account settings. I'm unable to chat with support because I don't have access to it.
