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Unable to find Screenshot settings anymore.
Did latest Dropbox update v219.4.4463 changed something in screenshot settings? Usually after taking screenshot I had this screenshot floating window in corner of screen, which created a dropbox link after this window closed. But a day or two ago this window changed to more advanced one (with 3 additional buttons) and option to copy image or link - since I din't like behavior I changed settings so that it created dropbox link but not show window. Now I would like to change this behavior again, but unable to find Screenshots settings in preferences. ChatGPT says that changing screenshot settings, including saving location (Private or Work account) should be under Settings > Backups > Screenshots, but it is not there and I'm unable to find one. Another suggestion is to do it in Dropbox Desktop app, but I don't have it installed, so the Desktop app couldn't be the place where I changed screenshot settings in first place..
When I upload files to Dropbox the order of the words in the file names is changed
When I upload files to Dropbox, the order of the words in the file names keep being changed. For instance, John Smith.jpg becomes Smith John.jpg and 12 John Smith.jpg becomes 12 Smith John.jpg. The order of the words keeps changing. I tried to prevent it by inserting hyphens between words, but it doesn't work. They still move around. I suspect maybe my first name always moves at the back but I am not sure. Often I am requested to title files in a certain way and Dropbox just changes the names no matter how I title them. This is problematic. Please help.
'Your credit card has expired! To keep your subscription, update your credit card' pink banner
A pink banner has appeared stating that: Your credit card has expired! To keep your subscription, update your credit card. However I am part of a family plan and the credit card used to pay for this is my partners, which has not expired. Is this a bug? Can anyone advise on how best to proceed?
32 GB of referral space is missing from my account after a Dropbox Business trial
Hello, I enabled Dropbox Business a year ago in test mode and didn't know how to properly revert back to Dropbox Basic. After a few months, Dropbox deleted not only my files but also 32 GB of my cloud space that I got for inviting new users. Can you please help me to recover those 32 GB of cloud space? Thank you. (There is no need to restore files, only 32 GB of cloud space needs to be restored.)
Prevent external sharing for all users except admins
Regular users should not be able to share externally at all. We want more control over this feature and ensure all external sharing is managed within the IT department. Currently, external sharing is either fully enabled, or enabled for specific domains. This is not granular enough! Please enable a feature to prevent external sharing for all users except adminsI am unable to update my email address because the link from Drop Box does not arrive.
I am unable to update my email address because the link from Drop Box does not arrive. I have checked the Spam folders. I have tested that the email address receives from other senders. Drop Box sent me several other mails congratulating me on joining this Support Forum. Which would be hilarious if it weren't that I am only here because I cannot update my email address. This week I have updated my details on 100+ sites and DropBox is the first one where this type mail doesn't arrive at all. What's wrong with your mail link system? What do I do to update my email address?
Les icônes de synchronisation ne sont pas visible sur Mac Sequoia. Aidez-nous ! 😢
Bonjour, Depuis quelque temps, les icônes de synchronisation (le nuage gris, le crochet vert, etc.) ne sont plus visibles sur mon Finder lorsque je lance dropbox. Je suis sur Mac Sequoia 15.3.1 et ma version de dropbox est 218.4.4348. J'ai essayé plusieurs choses mais rien ne fonctionne. Mes autres utilisateurs ont le même problème. Est-ce que quelqu'un a réussi à résoudre ce problème ?
