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CNowell

Helpful | Level 6

Joined 7 years ago

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Re: Smart Sync and Quick Preview on Mac
Lauri I.God, that sucks. Sorry for all of the frustration you've probably encountered, but thank you for passing the info along. LeahlcMy employer is actually in process of testing out Box— apparen...
7 years ago Place Apps and Installations
3.6KViews
3likes
2Comments
Re: Smart Sync and Quick Preview on Mac
JaneThis is what we've been discussing all along withRod2's post details, and there's a significant amount of users in this thread also having this same issue. What about the rest of us? ...
7 years ago Place Apps and Installations
2.9KViews
2likes
14Comments
Re: Smart Sync and Quick Preview on Mac
Additionally,TangoDBhas started a new thread here:https://www.dropboxforum.com/t5/Installation-and-desktop-app/Is-Smart-Sync-and-Quick-Preview-issue-on-Mac-Solved/m-p/283031#M54726 Might be ...
7 years ago Place Apps and Installations
3KViews
0likes
0Comments
Re: Smart Sync and Quick Preview on Mac
CkrupinskyNo workaround that was shared with me in my last round of support emails, but spoke with Tony at support and this was the response Ireceived (I've condensed this for the sake of brevity):...
7 years ago Place Apps and Installations
3.8KViews
3likes
1Comment
Re: Smart Sync and Quick Preview on Mac
lconovalThis might be related to your selective sync settings if you're a business user or by just not having those files chosen to store locally on your machine (which may not have those specific f...
7 years ago Place Apps and Installations
3.8KViews
2likes
0Comments
Re: Smart Sync and Quick Preview on Mac
Hi Norah, Were you ever able topinpoint what could be causing this? It's been a week since my last response, and it seems as if more and more people continue to have this issue. While ...
7 years ago Place Apps and Installations
2.8KViews
3likes
0Comments
Re: Smart Sync and Quick Preview on Mac
Hey Norah, I've taken some extra time to try to isolate this issue and entertain the idea that it might be something else, but everything keeps pointing towards Dropbox. After closing out...
7 years ago Place Apps and Installations
3.6KViews
3likes
0Comments
Re: Smart Sync and Quick Preview on Mac
Hey jessee, Thanks forposting that link up on here—I stumbled across that same oneearlier in the day, and I'm sure there are others that will need it at some point. I think the DropBoxQL.qlgen...
7 years ago Place Apps and Installations
3.7KViews
2likes
2Comments
Re: Smart Sync and Quick Preview on Mac
Hi Norah, Attached below is a screenshot, although it should be noted that this isn't an isolated problem with dropbox files that are set to "local," and affects all local (not dropbox) image fil...
7 years ago Place Apps and Installations
3.7KViews
4likes
0Comments
Re: Smart Sync and Quick Preview on Mac
Has this issue actually been fixed or are Dropbox Support emailing individuals to troubleshoot? It's alittle misleading to consider this problem "solved" when the solve was support saying they'd...
7 years ago Place Apps and Installations
3.7KViews
8likes
2Comments

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