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Wilson6

Explorer | Level 4

Joined 6 months ago

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Re: Error when trying to access my files on the website
Hello Nancy, the screenshot is below. It refers to a shared 'student folder' which holds excel files. What it doesn't show is the Yes Futures 'dropbox sign' document I referred to above (to Hanna...
6 months ago Place View, download, and export
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Re: Error when trying to access my files on the website
Hi Jay, nothing pre-13 Sept unfortunately. Would there be another reason I was receiving emails from Dropbox about being over my free storage limit, if there's no record of events? Even though it ...
6 months ago Place View, download, and export
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3Comments
Re: Error when trying to access my files on the website
Hi Hannah, no there was definitely files and photos. What I don't understand is why I would have been receiving emails from Dropbox to increase my storage, if there were no files taking up space, ie:...
6 months ago Place View, download, and export
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5Comments
Re: Error when trying to access my files on the website
is there any hope of recovering my old files and family photos?
6 months ago Place View, download, and export
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7Comments
Re: Error when trying to access my files on the website
Hi Jay, here it is
6 months ago Place View, download, and export
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8Comments
Re: Error when trying to access my files on the website
yes that's the right one
6 months ago Place View, download, and export
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Re: Error when trying to access my files on the website
I don't understand why Dropbox then emails me to upgrade my storage: here's a recent email Hi Wilson, Warning: You are over your Basic storage limit - New files added to your Dropbox folder wo...
6 months ago Place View, download, and export
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Re: Error when trying to access my files on the website
Hi Hannah, thank you for helping, it's really appreciated. It appears on the first link. I upgraded the storage this morning, but I'm not sure that any files have been made available. Could this be b...
6 months ago Place View, download, and export
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Re: Error when trying to access my files on the website
Hi, unfortunately yes. I've tried accessing my account via a windows edge browser, mac safari and chrome and also via my iphone. I've also downloaded the app on my laptop. No solution yet.
6 months ago Place View, download, and export
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Error when trying to access my files on the website
Dropbox emailed flagging I was over my free limit. After logging in, I was planning to delete some photos. Unfortunately I can only briefly see the photo grid, and then the screen changes to a sleepi...
6 months ago Place View, download, and export
1.8KViews
1like
18Comments

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