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StaciS

Explorer | Level 3

Joined 6 months ago

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Re: I'm stuck in locked state - how can I get my files back?
Ticket #24246654
6 months ago Place Security and Permissions
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I'm stuck in locked state - how can I get my files back?
My account is in a locked state and all of my personal files have been deleted. I have files from my wedding, mother's life and passing, and documents for my work! I am a teach and do not use the fil...
6 months ago Place Security and Permissions
502Views
0likes
9Comments
Re: I'm stuck in locked state - how can I get my files back?
The account I am inquiring about was not a part of my business account. I have a separate dropbox that is a apart of a business account, but they are not linked.
6 months ago Place Security and Permissions
447Views
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3Comments
Re: I'm stuck in locked state - how can I get my files back?
Now it is saying my account is deleted. Please re-register with a new account or wait 5 days to re-register with your current email
6 months ago Place Security and Permissions
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5Comments
Re: I'm stuck in locked state - how can I get my files back?
Hi Hannah, So every time I try to login in the message "your account is locked, contact your site admin", the issue is it is my personal account. I would assume that I am the site admin. I can no...
6 months ago Place Security and Permissions
465Views
0likes
7Comments

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