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Xariel
Helpful | Level 6
Joined 8 months ago
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Re: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi Megan My husband has just managed to sort everything out for me. Thank you both for your help. edit: For me it turned out that Id been using a downloaded version of dropbox on my compute...2.8KViews0likes5CommentsRe: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
For me it turned out that Id been using a downloaded version of dropbox on my computer and when I uninstalled it to fix my back up problem I then reinstalled dropbox using the microsoft app version o...18Views0likes0CommentsRe: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi Megan It appears im practically back to square one in that the two folders are back in my windows explorer folder. Now however, my backup feature wont work. It keeps telling me my folders are ...776Views0likes7CommentsRe: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi Megan I did delete the folder and non of my usual files are on my computer anymore after uninstalling. However the folder is there but empty. I will see what happens when I reinstall then. Tha...793Views0likes8CommentsRe: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
edit: I restarted my computer and it fixed the error message problem. Its like dropbox is still installed even though i uninstalled it and ive searched to see if on my computer at all and i cant ...737Views0likes10CommentsRe: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi Hannah Ive tried to do what you said about uninstalling etc, Its a bit of a mess right now. Ive uninstalled the app, unlinked my computer on the security page, then deleted the dropbox folder....726Views0likes11CommentsRe: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi Hannah If I remove my current computer from the device list will my backup of that computer be removed aswell? If it doesnt, when I reinstall dropbox will dropbox think my computer is a new de...968Views0likes13CommentsRe: I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi Nancy Here are the two screenshots. When I uninstalled dropbox I just went to the programs and features and uninstalled it from there. I must have reinstalled it a different way ...1.1KViews0likes19Comments