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KiLynn49

Explorer | Level 4

Joined 4 years ago

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Re: Dropbox not support 4K video?
The Video appears normal and plays on the iPhone 12 perfectly. I think you are correct it's a codec issue. I will follow this non-HEVC format and see if that helps.
4 years ago Place Create, upload, and share
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Re: Dropbox not support 4K video?
Jay, The 4k video does download via the dropbox app or on desktop, but when you preview the video on the desktop or app the video is just a white screen with the audio playing. If you try to export...
4 years ago Place Create, upload, and share
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Re: Dropbox not support 4K video?
Hey Jay, My client has the same issue that I have been trying to figure out. When they use the Dropbox App to upload a view they took on their iPhone 12. The video plays but it's distorted and is mo...
4 years ago Place Create, upload, and share
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