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I'm unable to open Dropbox files on Windows Explorer due to OneDrive brown box icon.
Certain Dropbox files showing on my desktop cannot be opened from Windows Explorer. These files have a little brown overlay on the file icon. Dropbox support tells me this overlay is a One Drive icon and this may be causing a conflict with Dropbox. How can I resolve this (I don't use One Drive, although it is installed on my device).
I can't see the content of my Keynote images after uploading them to Dropbox.
I have been using Dropbox for years to share Keynote files to another computer. This last time my shared file did not include the background images on my slides. (However, they were visible on the thumbnails, just not on the main viewing section.). The slides were unusable as there was no contrast between the dark grey slide and the text. What I created had good contrast and was very readable. This happened with 2 different computers on 2 different days with the same file. Whey did this happen and how can I avoid it in the future. I had no way of knowing there was a problem until I got to church to run the slide for worship! I was able to quickly work around the problem. But all my work was wasted and I will not be there every time to correct the issue on the fly. Please help me solve this problem. Thank you.
I keep seeing conflicted copies for my audio files, after using a third-party software.
Hi! Recently I've been getting problems with duplicate files when I export audio files from my software directly into a Dropbox folder . One of them is labled "conflicted copy", (I think that's the english term, I've got dropbox in swedish where it says "konfliktkopia"). The one that has the original file name only is always incomplete, the end of the audio file is cut. I've read that "conflicted copy" is something that happens when multiple users are editing the same file. However, I'm the single user on the account and I'm pretty sure I haven't been hacked by someone who consistently exports my audio files the same minute I am. Something seems to happen when I export the files (and thus add them to Dropbox). Like Dropbox thinks it's a new file, while it's still being rendered, and therefore thinks it's a conflict? I've been using dropbox for years and never had this before. Any ideas on how to solve it? I'm using a mac with Ventura 13.6.4. I also have dropbox installed on an iPhone, if that might be causing this somehow.
I can't see the top level folder in Adobe after the latest Dropbox team update
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my Dropbox folders directly inside Acrobat Pro or Acrobat Reader, both in macOS and in Windows. After we were migrated, theAdobe + Dropbox integration (under "Other file storage" in the Acrobat sidebar) only seems to be able to access my personal folder within my Dropbox ("/[FullName]"), not the top level ("/"). Furthermore, the file storage label under "Other file storage" in the Acrobat sidebar is still "Dropbox ([OrgName])" instead of the new "[OrgName] Dropbox" as it it labeled in macOS Finder and Windows Explorer. I have disconnected and reconnected the Adobe + Dropbox integration inside Acrobat in both macOS and Windows, and the behavior is the same; no access to the top level. Acrobat is up to date in all cases. Is this a situation where Adobe has not updated their macOS and Windows Acrobats to accommodate these changes? My iOS Adobe Acrobat works just fine with the team space model, with appropriate and expected access to the top level of files. TIA, Joe
Monday.com Automation to Create Drop Box Link through Sync Pulse
We are using Monday.com as our CRM. I have an integration with Sync Pulse to automatically create a dropbox folder. When sending this link to clients to upload documents it is not a file request link only viewable. How can I use this feature to automatically create a file request link from dropbox?Syncing from Synology cloud app has caused duplicates, and now syncing is stuck.
Client had a Team and Personal account for many years and they were linked, allowing sharing from Personal to Team folders. Team account was synced from Synology Cloud Sync app. After changeover in April or so of this year, we received email to update Cloud Sync app and reconfigure using Dropbox Team service. Did so. Chaos reigned as all folders from Personal and Team accounts were duplicated. Dropbox support had us delete old folders which we did. Relinked Team account from Synology and it is stuck, showing errors on a few files. Deleted these files from Synology after pausing sync, then resumed sync, but still stuck. Stopped Cloud Sync service and restarted- still no good. Deleted configuration and re set up- still no luck. We are out of options and quite frustrated! Thank you in advance.
