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dropbox spaces
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I have 4TB of total space on my Dropbox account, but it says I'm going over-quota.
Hi, Wondering if someone can help me with this, I have a 3TB plan, and a 1TB add on, so 4TB in total, I'm only using about 1.2TB or less, I'm trying to transfer the contents of an external hard drive, about 1TB in total, but when I try it tells me that i don't have enough space, and need another 767GB, I've tried doing through folders on my windows 11 PC, and i've also tried but uploading it through Dropbox web site, that takes a long time then just freezes, then eventually just goes back to DB home page, I've had the additional space for a ew days now, and I've tried restarting my PC a few times, Any suggestions for this? ThanksSolved47Views0likes2Comments
Storage
Hello, Hope you are all doing okey. I started having DB a month or so ago and the only documents I have are the ones shared by my boss. When I first started there was a notification about having very little space (which was strange because only half of the space -1GB- was used). When the "No space" notification popped up (which was already strange bc there was space left), my boss eliminated some videos (approximately the GB that was used) which are already in the trash but still remaining 30 days to be permanently deleted. Although all this was done, I uploaded 1 document (less than a MB) and again, no space. Furthermore, I can't find anywhere in DB to see which documents could be the responsibles of occupying the space, so I don't know what to do. I already tried eliminating the app, I opened it on the web and tried refreshing it, searched through the documents one by one to see if one of them was occupying a lot of space. If anyone could help me, I would I appreciate it. Thank you. M.Solved1.8KViews0likes1Comment
