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Forum Discussion
Viewing dates when uploading media (photos & videos) in Dropbox app
Hey,
So up until today, when I uploaded files such as photos and videos through the Dropbox App on i-phone, the app sorted the files with a date title.
Something happened and the date titles disappear (so when I choose what photos to upload I do not know when they were taken).
I want to have the option to choose what photos to upload by date.
OR
Is there a way to automatically name the files with the dates they were taken?
- Hi
I can’t believe we loose a file creation date when importing them in Dropbox. It renders Dropbox completely useless for organizing and searching files. As a university professor I’m amazed of this fundamental caveat.- Megan
Dropbox Staff
Hey Slacasse, thanks for using Dropbox and welcome to our Community!
In regards to the creation date of your content, how did you upload it in the first place?
I am assuming you used our mobile app, correct? Was it through camera uploads, or manually using the "+" sign? Do the files show the correct metadata when you access their properties after downloading it locally on your computer?
Any additional information is more than welcome!
I have just uploaded several videos to dropbox. The original dates, camera info etc. are now gone. Sadly, I deleted the videos as I was putting them on dropbox to free up space. Is there a way to see the original data or is it just stripped away when uploading to dropbox?
- I created a feature request for this exact problem. Please check it out and vote for it so that we can get enough support to fix this frustrating denial of this basic functionality:
https://www.dropboxforum.com/t5/Dropbox-ideas/Preserve-file-Creation-Dates-and-other-metadata-in-mobile-app/idi-p/691539 - Walter
Hi GZ5, thanks for using Dropbox and welcome to the Community.
Can you please clarify how exactly are you uploading your files? Is it through our automatic camera uploads feature or are you manually uploading them via the (+) button within the app?
If you could share a screenshot of a sample file showing this behavior as well, I'd appreciate it.
When it comes to your second concern, you can have a look at our naming conventions and/or automation features as they might help with what you had in mind.
Keep me posted!
Hey Walter!
Thanks for replying.Yes, I am uploading my files manually via the (+) button within the app (iPhone).
I cannot make a screenshot of how it used to be since it doesn't exist anymore.
However, I tried to create a sample of a screenshot of how it used to be (more or less). Please see the attached photos: One has the date listed just above the files (The desired behavior) while the other one doesn't (The current behavior).Please let me know if there is anything I can do in order to get that date feature back.
currentdesired
- Jay
Thanks for the info, we're not experiencing this behavior on our test devices.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?
