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I can't preview faxes anymore

I can't preview faxes anymore

eupatheia
New member | Level 2

All I can do it edit, move to delete or rename. CAN"T PREVIEW ANY OF THEM.

I can't wait 24 hours. I have patient info I need to address.

Any ideas? it's not the computer as it's the same with my laptop and desktop. Both mac.

 

3 Replies 3

Mark
Super User II

Why cant you? What is it saying or doing?

What is the process etc.?

 

We need more info here - remember we cannot see over your shoulder. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


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:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

BenDBX
Community Manager

Hi @eupatheia,

 

Thanks so much for reporting this. Our engineering team is aware and actively investigating. I'll post an update here as soon as I know more.

 

Ben

BenDBX
Community Manager

Hi @eupatheia, our engineering team implemented a fix. Faxes should be in working order! Let me know if you're still experiencing any issues.

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    BenDBX Community Manager
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