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Forum Discussion
Jessica D.20
3 years agoHelpful | Level 6
How do I disable or remove capture?
How do I disable or remove capture? The screenshot URLs do not work for some reason. I just want to go back to the old dropbox screenshot URLs. I've uninstalled dropbox capture and unchecked/rechecke...
- 3 years ago
Hi everyone,
I just wanted to follow up on my message above.
- The 404 error should never happen again. We've deployed the fix. Thank you so much for your help in finding the root cause of this issue
- dl=1 and raw=1 now work exactly as you requested
Please let us know if there is anything else you'd like us to add to the Capture links to make them even better.
Thank you so much!
Cat_CO-OP
New member | Level 2
Was a reply ever given to Jessica that included how to completely remove the capture to dropbox feature? I want it gone and I cannot seem to remove it no matter what I do. Please do not tell me how to "fix" it so it works properly. I want to REMOVE the feature so that I can screenshot and paste the old-fashioned way that worked for me for years.
Nancy
3 years agoDropbox Staff
Hey Cat_CO-OP, thanks for posting on our forum today.
Here is how to do it:
- Make sure the Dropbox desktop application is installed and open on your computer.
- Open your Dropbox desktop app preferences.
- Click the Backups tab.
- Uncheck the box next to Save screenshots and screen recordings to your Dropbox.
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