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LULI123's avatar
LULI123
Explorer | Level 4
6 years ago

How can I download all my files back to my computer at once?

Hello, since I cancelled my membership I would like to download all my stuff back to my computer. How can I do this all at once? ( like copying a folder or drag and drop)

I really hope I dont have to do this file by file. Sorry no clue ..

 

thank you and greetings.

  • Hi there LULI123,

    If you have a lot of data then the easiest way might be to use the desktop app to sync all your data to your computer. 

    Otherwise, through the website you download folders with 20 GB or less within them or with fewer than 10,000 total files. You can find the steps to download folders from the website from hereIf you have a lot of smaller folders then you could move them all into one folder and download the one folder.

    I hope this helps, let me know if you have any other questions - thanks!

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff

    Hi there LULI123,

    If you have a lot of data then the easiest way might be to use the desktop app to sync all your data to your computer. 

    Otherwise, through the website you download folders with 20 GB or less within them or with fewer than 10,000 total files. You can find the steps to download folders from the website from hereIf you have a lot of smaller folders then you could move them all into one folder and download the one folder.

    I hope this helps, let me know if you have any other questions - thanks!

    • LULI123's avatar
      LULI123
      Explorer | Level 4

      Thank you Daphne, I think I got it.Kind regards! Luli

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff

        Hey LULI123, sorry for the late reply here!

        I'm glad to hear that this info helped you with what you needed to do. If there is anything else that I can assist you with, then don't hesitate to reach back out to me here.

        Hope you have a good week ahead!

    • Warzaz's avatar
      Warzaz
      New member | Level 2

      Hi, I am also trying to download larger files from Dropbox to my laptop (Lenovo with Windows 10). When I do so, it attempts to zip the folder but fails and stops


      Daphne wrote:

      Hi there LULI123,

      If you have a lot of data then the easiest way might be to use the desktop app to sync all your data to your computer. 

      Otherwise, through the website you download folders with 20 GB or less within them or with fewer than 10,000 total files. You can find the steps to download folders from the website from hereIf you have a lot of smaller folders then you could move them all into one folder and download the one folder.

      I hope this helps, let me know if you have any other questions - thanks!



      . No feedback is given, so I have no idea why it's failing. I also installed the Dropbox app in my computer, but so far I cannot find the physical location on my computer where the synced files are stored. Please help. Thank you. Michael

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff

        Hello Warzaz, thanks for joining the topic!

         

        If you're having issues with downloading via the website, can you try using another web browser or incognito window to see if there's any difference in the behaviour?

         

        Since you've mentioned downloading the desktop app though, the default location should be under your user profile. Eg. C:\[Username]\Dropbox

         

        If you can't locate this though, can you just clarify for me if you downloaded the desktop app from our website or through the Microsoft store?

         

        Let me know!

    • voomero's avatar
      voomero
      New member | Level 2

      How can I sync all of Dropbox to my computer using the desktop app?  I am not seeing that option within the desktop app.

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff

        Hi voomero, thanks for nudging us on this thread. 

         

        The desktop app downloads all of your Dropbox files to your computer from the moment you install it.

         

        The only items that don't sync are any folders you choose to selectively sync

         

        If you have any trouble along the way, just give us another shout and we'll do our best to help. Cheers!

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Hello, since I cancelled my membership I would like to download all my stuff back to my computer. How can I do this all at once? ( like copying a folder or drag and drop)

\n

I really hope I dont have to do this file by file. Sorry no clue ..

\n

 

\n

thank you and greetings.

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Hello, since I cancelled my membership I would like to download all my stuff back to my computer. How can I do this all at once? ( like copying a folder or drag and drop)

\n

I really hope I dont have to do this file by file. Sorry no clue ..

\n

 

\n

thank you and greetings.

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How can I download all my files back to my computer at once?","moderationData":{"__ref":"ModerationData:moderation_data:368911"},"body":"

Hi there LULI123,

\n

If you have a lot of data then the easiest way might be to use the desktop app to sync all your data to your computer. 

\n

Otherwise, through the website you download folders with 20 GB or less within them or with fewer than 10,000 total files. You can find the steps to download folders from the website from hereIf you have a lot of smaller folders then you could move them all into one folder and download the one folder.

\n

I hope this helps, let me know if you have any other questions - thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2019-10-03T10:10:34.856-07:00","lastPublishTime":"2019-10-03T10:10:34.856-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":2239},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:368890/message:368911","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCwzNzQzOTEsMzc0Mzkx","node":{"__ref":"ForumReplyMessage:message:374391"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCwzNzQzOTEsNDE1MDk4","node":{"__ref":"ForumReplyMessage:message:415098"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3w1MjoxfGludCwzNzQzOTEsNDgwNzgw","node":{"__ref":"ForumReplyMessage:message:480780"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:374391":{"__typename":"ModerationData","id":"moderation_data:374391","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:374391":{"__typename":"ForumReplyMessage","uid":374391,"id":"message:374391","revisionNum":1,"author":{"__ref":"User:user:1214699"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"AcceptedSolutionMessage:message:368911"},"conversation":{"__ref":"Conversation:conversation:368890"},"subject":"Re: How can I download all my files back to my computer at once?","moderationData":{"__ref":"ModerationData:moderation_data:374391"},"body":"

Thank you Daphne, I think I got it.Kind regards! Luli

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Hey LULI123, sorry for the late reply here!

\n

I'm glad to hear that this info helped you with what you needed to do. If there is anything else that I can assist you with, then don't hesitate to reach back out to me here.

\n

Hope you have a good week ahead!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-11-04T03:04:30.435-08:00","lastPublishTime":"2019-11-04T03:04:30.435-08:00","metrics":{"__typename":"MessageMetrics","views":2098},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:368890/message:376146","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1294718":{"__typename":"User","id":"user:1294718","uid":1294718,"login":"Warzaz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-04-28T14:16:39.238-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg"},"rank":{"__ref":"Rank:rank:47"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:mxpez29397/user:1294718"},"ModerationData:moderation_data:415098":{"__typename":"ModerationData","id":"moderation_data:415098","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:415098":{"__typename":"ForumReplyMessage","uid":415098,"id":"message:415098","revisionNum":1,"author":{"__ref":"User:user:1294718"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"AcceptedSolutionMessage:message:368911"},"conversation":{"__ref":"Conversation:conversation:368890"},"subject":"Re: How can I download all my files back to my computer at once?","moderationData":{"__ref":"ModerationData:moderation_data:415098"},"body":"

Hi, I am also trying to download larger files from Dropbox to my laptop (Lenovo with Windows 10). When I do so, it attempts to zip the folder but fails and stops


Daphne wrote:

Hi there LULI123,

If you have a lot of data then the easiest way might be to use the desktop app to sync all your data to your computer. 

Otherwise, through the website you download folders with 20 GB or less within them or with fewer than 10,000 total files. You can find the steps to download folders from the website from hereIf you have a lot of smaller folders then you could move them all into one folder and download the one folder.

I hope this helps, let me know if you have any other questions - thanks!



. No feedback is given, so I have no idea why it's failing. I also installed the Dropbox app in my computer, but so far I cannot find the physical location on my computer where the synced files are stored. Please help. Thank you. Michael

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2020-04-28T14:22:22.309-07:00","lastPublishTime":"2020-04-28T14:22:22.309-07:00","metrics":{"__typename":"MessageMetrics","views":1879},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/message:368890/message:415098","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MXw1MjoxfGludCw0MTUzNDcsNDE1MzQ3","node":{"__ref":"ForumReplyMessage:message:415347"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:415347":{"__typename":"ModerationData","id":"moderation_data:415347","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:415347":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1063216"},"id":"message:415347","revisionNum":1,"uid":415347,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"parent":{"__ref":"ForumReplyMessage:message:415098"},"conversation":{"__ref":"Conversation:conversation:368890"},"subject":"Re: How can I download all my files back to my computer at once?","moderationData":{"__ref":"ModerationData:moderation_data:415347"},"body":"

Hello Warzaz, thanks for joining the topic!

\n

 

\n

If you're having issues with downloading via the website, can you try using another web browser or incognito window to see if there's any difference in the behaviour?

\n

 

\n

Since you've mentioned downloading the desktop app though, the default location should be under your user profile. Eg. C:\\[Username]\\Dropbox

\n

 

\n

If you can't locate this though, can you just clarify for me if you downloaded the desktop app from our website or through the Microsoft store?

\n

 

\n

Let me know!

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How can I sync all of Dropbox to my computer using the desktop app?  I am not seeing that option within the desktop app.

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Hi voomero, thanks for nudging us on this thread. 

 

The desktop app downloads all of your Dropbox files to your computer from the moment you install it.

 

The only items that don't sync are any folders you choose to selectively sync

 

If you have any trouble along the way, just give us another shout and we'll do our best to help. Cheers!

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