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Peace to all!
I was able to transfer the Dropbox app to my new external hard drive formatted and connected to my Mac, but now I am struggling to download a big folder from my account webpage. I select the folder on my account webpage and hit "Download" and nothing happens. If I try to select all the files and hit download I get an error message saying it can't zip that much. I also can't do it in batches because there are a zillion video clips. And I don't want it to zip because that can cause data loss. Could someone please help me with this?
Thanks!
Cloudie
@Cloudie wrote:
... I am struggling to download a big folder from my account webpage.
If you have the Dropbox application installed on your computer, are you not able to sync the folder normally, instead of downloading it manually?
If I try to select all the files and hit download I get an error message saying it can't zip that much. I also can't do it in batches because there are a zillion video clips.
If the folder is too large to Zip, you'll have to download it in batches. There's no other way.
Downloading a folder will always result in a Zip file, but there are limits to how big a folder can be when downloading it as a Zip. Before being compressed the folder must be less than 250GB with fewer than 10,000 files. There's no way to directly download a folder from the Dropbox website without it being Zipped first.
@Cloudie wrote:
... I am struggling to download a big folder from my account webpage.
If you have the Dropbox application installed on your computer, are you not able to sync the folder normally, instead of downloading it manually?
If I try to select all the files and hit download I get an error message saying it can't zip that much. I also can't do it in batches because there are a zillion video clips.
If the folder is too large to Zip, you'll have to download it in batches. There's no other way.
Downloading a folder will always result in a Zip file, but there are limits to how big a folder can be when downloading it as a Zip. Before being compressed the folder must be less than 250GB with fewer than 10,000 files. There's no way to directly download a folder from the Dropbox website without it being Zipped first.
Seems to be resolved. I had forgotten to open the app in my Finder. Thanks.
Thanks, Rich! The work sync is confusing to me. But that seems to be the way to go: "Make available offline."
Peace to all
I was able to download my folder to the DB app on my external drive, but there's a discrepancy in the number of files
(955 online vs 1, 244 on hdd).
I would like to understand what happened, and if there are doubles, and how I can locate them.
Could anyone please help me with this?
Thanks,
Robert
@Cloudie, can you send over a couple of screenshots showing what you see online and on the Dropbox app? I’d like to have a visual and go from there.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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