hi Dropbox community
\n\n
I uploaded a few movie files that are around 30 gb each. When I see them in my dropbox folder, first I need to click on the highest quality version in order to see it in its originally uploaded glory. HOWEVER. IT'S NOT even in its original glory, it seems you downgrade the quality! That is irksome, because I am paying for this service, to store my things, my work, to recall my work, or to send it - and to store at high quality (Its original quality!).
\nAm I missing something ? Why does this have to be so confusing? When I change the 'quality' setting from the lowest grade - which is your default - to the highest grade, 4k - which is still not the original size - and I download it - the file size is way smaller - only 1000 mb (1gb). 1gb is not the original 29 gb.
\n\n
Anyone experiencing this issue, and find it infuriating, and can you help me or advise me. What's the best way to transfer large video files to a computer besides 'image capture' etc., which also, funny enough, doesn't seem to work or be compatible with its own products (apple).
\n\n
Thanks!
","kudosSumWeight":0,"postTime":"2023-03-27T12:59:45.504-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTJ8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:Download","text":"Download","time":"2022-07-26T01:00:32.625-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTJ8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:Preview","text":"Preview","time":"2021-05-20T01:14:09.772-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:671880_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7787},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"hi Dropbox community
\n\n
I uploaded a few movie files that are around 30 gb each. When I see them in my dropbox folder, first I need to click on the highest quality version in order to see it in its originally uploaded glory. HOWEVER. IT'S NOT even in its original glory, it seems you downgrade the quality! That is irksome, because I am paying for this service, to store my things, my work, to recall my work, or to send it - and to store at high quality (Its original quality!).
\nAm I missing something ? Why does this have to be so confusing? When I change the 'quality' setting from the lowest grade - which is your default - to the highest grade, 4k - which is still not the original size - and I download it - the file size is way smaller - only 1000 mb (1gb). 1gb is not the original 29 gb.
\n\n
Anyone experiencing this issue, and find it infuriating, and can you help me or advise me. What's the best way to transfer large video files to a computer besides 'image capture' etc., which also, funny enough, doesn't seem to work or be compatible with its own products (apple).
\n\n
Thanks!
","customFields":[]},"Conversation:conversation:671880":{"__typename":"Conversation","id":"conversation:671880","solved":false,"topic":{"__ref":"ForumTopicMessage:message:671880"},"lastPostingActivityTime":"2023-08-17T01:36:18.402-07:00","lastPostTime":"2023-08-17T01:36:18.402-07:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:671880":{"__typename":"ModerationData","id":"moderation_data:671880","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:671880_3":{"__typename":"Revision","id":"revision:671880_3","lastEditTime":"2023-08-17T01:33:18.961-07:00"},"ForumReplyMessage:message:705957":{"__typename":"ForumReplyMessage","id":"message:705957","conversation":{"__ref":"Conversation:conversation:671880"},"author":{"__ref":"User:user:1735526"},"revisionNum":1,"uid":705957,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"subject":"Re: File size changes from original upload","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:705957"},"parent":{"__ref":"ForumReplyMessage:message:680710"},"body":"I have the same problem and it's frustrating because the quality of my drone footage goes way down. Even for relatively small files. I experimented uploading a HEVC (1.23 GB) video at 60 fps lasting 1:21 and uploaded both ways to dropbox: on the website and through file syncing on Mac.
Both resulted in a tiny 1:21 min video, H.264, with file size of (386 MB). Both at 4k 59 fps 3840X2160. The original is much better resolution and frame fluidity.
At this point dropbox is not worth my investment and all be moving my files back to iCloud. The most frustrating thing is the dishonesty in the replies above. Clearly the file sizes are being compressed and in y case being converted from HEVC to h.264.
Anyone else having these issues or are we all drinking the dropbox coolaid?
","body@stringLength":"892","rawBody":"I have the same problem and it's frustrating because the quality of my drone footage goes way down. Even for relatively small files. I experimented uploading a HEVC (1.23 GB) video at 60 fps lasting 1:21 and uploaded both ways to dropbox: on the website and through file syncing on Mac.
Both resulted in a tiny 1:21 min video, H.264, with file size of (386 MB). Both at 4k 59 fps 3840X2160. The original is much better resolution and frame fluidity.
At this point dropbox is not worth my investment and all be moving my files back to iCloud. The most frustrating thing is the dishonesty in the replies above. Clearly the file sizes are being compressed and in y case being converted from HEVC to h.264.
Anyone else having these issues or are we all drinking the dropbox coolaid?
","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-08-13T10:27:34.382-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:705957_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6513},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1737621648192":{"__typename":"CachedAsset","id":"theme:customTheme1-1737621648192","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Hope this will help you.
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