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Forum Discussion
Error : That didn't work for some reason
I got a file sent by a company. Its probably an American company. I live in India. They sent me this audio file linked to dropbox. When i clicked on the link, it redirects me to a dropbox error page which says " That didn't work for some reason ". How can i download that audio file now?
- Walter
Dropbox Staff
Hi Shashwath H K, thanks for joining our Community and happy Monday!
Can you please clear your browser's cache and/or try this shared link on another browser and let me know if you still get the same error?
Thanks!Hi. I tried clearing the cache of my browser and then re-opening the shared link. I also tried opening the link in a different browser, but both the suggested methods didn't help me. The same error page still opens up when I open the shared link.
- MeganSorry to jump in here Shashwath H K, I hope you're doing well!
Can you send us a screenshot (omitting any personal info) with what you see on your end when you try to open the shared link?
