You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
bobsquirrell
7 years agoHelpful | Level 6
Dropbox not updating files
Some of my Dropbox folders have stopped uploading. I first noticed this today when I tried to copy a dropbox link from within Windows Explorer on my Windows 10 PC. The "Share", "Copy Dropbox Link" an...
- 7 years ago
Thanks for your detailed response, but I have now managed to solve the problem another way. It seems there's been an update in Windows 10. The folder that was giving me problems has for many years been named "Photos" and was working just fine. Yesterday, or sometime since the last time I added any photos, it seems that Windows has changed the rules on the naming of folders and had disallowed the use of the name "Photos". I decided to check that out so renamed the folder "Bobs_photos" and immediately I noticed that Dropbox started to index, sync and upload without me having to tell it to specifically. I was also able to right click and get the "copy Dropbox link" option back again.
bobsquirrell
Helpful | Level 6
Thanks for the explanation, I see what you mean. My point was that the problem was caused by a Windows update, presumably a change to the rules for naming of files. Something to watch out for!
310EI
7 years agoStar | Level 17
bobsquirrell wrote:
Thanks for the explanation, I see what you mean. My point was that the problem was caused by a Windows update, presumably a change to the rules for naming of files. Something to watch out for!
Hello, bobsquirrell...
You're welcome.
I understood it was a Windows issue that caused the problem... agreed that it's good to know.
We appreciate that you posted the cause so that it can help other members in the future.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!