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Forum Discussion
bobsquirrell
7 years agoHelpful | Level 6
Dropbox not updating files
Some of my Dropbox folders have stopped uploading. I first noticed this today when I tried to copy a dropbox link from within Windows Explorer on my Windows 10 PC. The "Share", "Copy Dropbox Link" an...
- 7 years ago
Thanks for your detailed response, but I have now managed to solve the problem another way. It seems there's been an update in Windows 10. The folder that was giving me problems has for many years been named "Photos" and was working just fine. Yesterday, or sometime since the last time I added any photos, it seems that Windows has changed the rules on the naming of folders and had disallowed the use of the name "Photos". I decided to check that out so renamed the folder "Bobs_photos" and immediately I noticed that Dropbox started to index, sync and upload without me having to tell it to specifically. I was also able to right click and get the "copy Dropbox link" option back again.
bobsquirrell
Helpful | Level 6
Thanks for your detailed response, but I have now managed to solve the problem another way. It seems there's been an update in Windows 10. The folder that was giving me problems has for many years been named "Photos" and was working just fine. Yesterday, or sometime since the last time I added any photos, it seems that Windows has changed the rules on the naming of folders and had disallowed the use of the name "Photos". I decided to check that out so renamed the folder "Bobs_photos" and immediately I noticed that Dropbox started to index, sync and upload without me having to tell it to specifically. I was also able to right click and get the "copy Dropbox link" option back again.
310EI
7 years agoStar | Level 17
bobsquirrell wrote:
Thanks for your detailed response, but I have now managed to solve the problem another way.
I decided to check that out so renamed the folder "Bobs_photos" and immediately I noticed that Dropbox started to index, sync and upload without me having to tell it to specifically. I was also able to right click and get the "copy Dropbox link" option back again.
Hello, bobsquirrell...
You're welcome. Thank you for posting what was occurring in your situation.
If you rename or move any of your folders then either process will cause Dropbox to sync the changes.
- bobsquirrell7 years agoHelpful | Level 6
Somehow when I was posting my most recent reply, an important bit of text was omitted. The reply should have included that I think the problem started with a Windows 10 update, before which my folder was named "photos" and had been syncing perfectly for many years.
- 310EI7 years agoStar | Level 17
bobsquirrell wrote:
Somehow when I was posting my most recent reply, an important bit of text was omitted. The reply should have included that I think the problem started with a Windows 10 update, before which my folder was named "photos" and had been syncing perfectly for many years.
Hello, bobsquirrell...
That text is in your actual post above about Win10. However, the "quoted" text that I included in my previous response was tweaked slightly by me to save space. I was merely letting you know that when you changed the name of a folder that Dropbox has to sync those changes.
That's why I used the maroon color in the quoted text to highlight what I was answering.
Sorry for the confusion.
- bobsquirrell7 years agoHelpful | Level 6Thanks for the explanation, I see what you mean. My point was that the problem was caused by a Windows update, presumably a change to the rules for naming of files. Something to watch out for!
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