You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Supercade's avatar
Supercade
Explorer | Level 4
7 years ago

Dropbox changed my font!

Dropbox has stated that it does not alter fonts... I just uploaded a Word document set in Helvetica Neue... I’m now viewing the .doc file on my phone and the font has been replaced with an extremely u...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
You need to follow the prompts and if necessary attach files via ZenDesk later (http://dropbox.zendesk.com), or, by generating and sending a shared link to the file in question.
Karina's avatar
Karina
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey @Supercade have you had the chance to subit a request on this? 
 
As @Mark suggested, it might be easy for you to create Dropbox shared links to the screenshots in question, in order for our team to get a visual understanding.
 
Feel free to write back once you have a ticket ID associated with your submission, so I can locate in on our back-end and we can look into it together. Thanks again, and of course we appreciate you taking the time to share your feedback and thoughts regarding the font style :slight_smile:

 

 

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