Dropbox Paper error: www.dropbox.com refused to connect.

[DavidM07]

MacBook 14.9

OS: Sonoma 14.4 

Hi, I need some advice:

When transferring video/audio clips from desktop to a dropbox paper document, the files will transfer over but there wont play, error appears "www.dropbox.com refused to connect" see screen shot.

This was working fine last week, however it potentially stopped working after my MacBook upgrade to Sonoma 14.4.

This happens on chrome, chrome is running the latest update, has been reset and checked for anything blocking it, cache has also been cleared (set to all time).

Safari wont let me access dropbox, I sign in using my credentials, it appears to load and then it goes back to the signing in screen again.

Firefox has also been tried and that states that app cant support dropbox and has limited functionality.

This always worked on chrome with no issues and it has stopped for some reason.

Could please a list of troubleshooting actions please.

I checked previous post on here

[DavidM07]

Yeah no problem Jay, thanks for the help.