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Forum Discussion

Ase's avatar
Ase
Explorer | Level 3
2 years ago

Can't see my files on the device, why?

Hello! I have the Dropbox application downloaded on multiple devices, both on my IPhone, our IPads and on the family's various laptops. When I log into the ones I don't use very often, for some rea...
Desktop
desktop app
Mobile
Previewing
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Sam Lock's avatar
Sam Lock
Explorer | Level 3

I'm having the same trouble! Everything was always until the other say. I uploaded files to my Mac and they don't appear on either my iPad or iPhone.

All previously uploaded files seem to be ok.

I haven't done anything differently so, what's going on?

Kind of defeats the object of paying for Dropbox if you can't access the files

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi Sam Lock. Can you clarify the OS version of your computer, as well as the syncing status and app version of the Dropbox app on it? 

 

If you visit your Files page on the web, do you see the missing content there?

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