files from unsynced folders still appear on my hard drive
I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do th...
There is an instruction via dropbox that says not to unsync until the folder has fully synced. ... This instruction seems a little illogical
That is referring to a folder that you've added to your local Dropbox, not one that's downloading to the computer from Dropbox.
Imagine this... You have a large folder on another drive that you want to archive to Dropbox. You move that folder into Dropbox so it will sync to the cloud. While it's still syncing, you go into Selective Sync and uncheck that folder so that it will be removed locally. Dropbox IMMEDIATELY removes the local folder before syncing has completed. You just lost the bulk of that folder as it was deleted before Dropbox could finish uploading it to the cloud.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
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To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do th...","body@stringLength":"1654","rawBody":"
I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do this immediately, so many files synced to my computer before I unchecked them.
\n
It appears that these files are still on my hard drive, despite the Dropbox claim that \"the hard drive will automatically delete unsynced folders when you de-select them and click update\".
\n
These files from the shared folder (now unsynced) still show up in my \"all my files\" finder window AND.... my Dropbox folder (on my computer) shows more than 10 GB of content (and I can see the files there from this big unsynced folder). My own personal, synced content equals less than 200 MB.
\n
I need this 10 GB of space on my hard drive back but I don't want to delete these files in case it affects the parent files on the shared Dropbox folder.
\n
Can anyone help me understand how to get this space back/delete the folders without delete them from the shared web-based folder?
\n
I'm using El Capitan on a new Macbook.
\n
\n\n
:pushpin: This thread is now closed. If you have a similar question please tart a new conversation in the community.
I have a business account and share folders with colleagues that are full of many large documents. To save space on my hard drive, I've unsynced the folders I share with them. However, I didn't do this immediately, so many files synced to my computer before I unchecked them.
\n
It appears that these files are still on my hard drive, despite the Dropbox claim that \"the hard drive will automatically delete unsynced folders when you de-select them and click update\".
\n
These files from the shared folder (now unsynced) still show up in my \"all my files\" finder window AND.... my Dropbox folder (on my computer) shows more than 10 GB of content (and I can see the files there from this big unsynced folder). My own personal, synced content equals less than 200 MB.
\n
I need this 10 GB of space on my hard drive back but I don't want to delete these files in case it affects the parent files on the shared Dropbox folder.
\n
Can anyone help me understand how to get this space back/delete the folders without delete them from the shared web-based folder?
\n
I'm using El Capitan on a new Macbook.
\n
\n\n
:pushpin: This thread is now closed. If you have a similar question please tart a new conversation in the community.
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There is an instruction via dropbox that says not to unsync until the folder has fully synced. ... This instruction seems a little illogical
\n
That is referring to a folder that you've added to your local Dropbox, not one that's downloading to the computer from Dropbox.
\n
Imagine this... You have a large folder on another drive that you want to archive to Dropbox. You move that folder into Dropbox so it will sync to the cloud. While it's still syncing, you go into Selective Sync and uncheck that folder so that it will be removed locally. Dropbox IMMEDIATELY removes the local folder before syncing has completed. You just lost the bulk of that folder as it was deleted before Dropbox could finish uploading it to the cloud.
","body@stringLength":"772","rawBody":"
There is an instruction via dropbox that says not to unsync until the folder has fully synced. ... This instruction seems a little illogical
\n
That is referring to a folder that you've added to your local Dropbox, not one that's downloading to the computer from Dropbox.
\n
Imagine this... You have a large folder on another drive that you want to archive to Dropbox. You move that folder into Dropbox so it will sync to the cloud. While it's still syncing, you go into Selective Sync and uncheck that folder so that it will be removed locally. Dropbox IMMEDIATELY removes the local folder before syncing has completed. You just lost the bulk of that folder as it was deleted before Dropbox could finish uploading it to the cloud.
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