You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Forroselle's avatar
Forroselle
New member | Level 2
8 months ago

Will I be able to access all of my files after my promotional space expires?

I received 100 GB of additional space because of my Acer laptop, but that space is about to expire. I covered 32% of that 100GB storage. Can I still access my files (that 32% files) after it expired?...
Promotions
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
Forroselle wrote:

I received 100 GB of additional space because of my Acer laptop, but that space is about to expire. ... Can I still access my files (that 32% files) after it expired?

You'll be able to access them, but you won't be able to make any changes and syncing will stop if you're over storage quota. Also, it would seem that Dropbox has a new policy where if you're over your quota for an extended time (and after several warnings), they will begin to delete files to bring you back below your quota, starting with the newest files that you've added.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!