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Forum Discussion

MSB3003's avatar
MSB3003
Explorer | Level 3
2 years ago

Space and sync issue

Hi Guys, 

I am a Dropbox Advanced user and have data sized 184TB. I hit the max limit today and I have requested more space allocation since I am on an unlimited plan but while I wait for a response to my request I started cleaning up my old data and started deleting the data I won't need in the future however although I deleted a lot of data (I think I deleted about 10TB of data) but the available space didn't change at all and I am not able to sync anything. 

Can you please tell how to resolve this? 

Storage space
  • Mark's avatar
    Mark
    2 years ago

    Hi MSB3003 

     

    Have you waited for it to sync the changes? Quotas also only update every 6 hours or so on business plans. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi MSB3003 

     

    Have you waited for it to sync the changes? Quotas also only update every 6 hours or so on business plans. 

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