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Forum Discussion
Out of storage space, dropbox won't let me delete anything.
I'm not giving dropbox any money for storage space soooo just don't use dropbox any more? I deleted the few files that I had access to on my dropbox account. When I try to permanently delete them I g...
ClayNewman wrote:
It says I'm using 0 of 2 GB.
Then your account is empty. There's nothing else you need to do. You should be fine.
Hannah
Dropbox Staff
Dropbox StaffHey ClayNewman, the plan page that Megan linked in her previous reply should show you exactly how much space your using out of your available space.
If it shows that you're over the 2 GB that the free account offers, you'll need to delete more files.
If you don't know which files are taking up your space, you can use the steps here, to see the size of your files and calculate the size of your folders, so that you can delete them accordingly.
So does deleting files actually accomplish anything or not? I’ve deleted every file I had access to. Does that mean I’m still going to need to upgrade my membership in order to use Dropbox?
- Hannah
Hey Clay.
Simply deleting files, does free up space; permanently deleting the already deleted files, though, won't free up any more space.
Do you mean that your 'all files' page is empty?
My "all files' page has a few empty folders and no files as far as I can tell. I have no idea what I have left to delete, and I have no idea where to find it. All I know is I've deleted every file I can find, then permanently deleted those files, and dropbox is still telling me that I need to upgrade to get more space. What am I doing wrong?
- Rich
Super User II
ClayNewman wrote:
All I know is I've deleted every file I can find, then permanently deleted those files, and dropbox is still telling me that I need to upgrade to get more space. What am I doing wrong?
What does your Plan page show for a breakdown of your usage (Regular, Shared, Backup, etc.)? Provide a screenshot if you can.
