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Can I receive the one time code on another email address to regain access to my Dropbox account?

Can I receive the one time code on another email address to regain access to my Dropbox account?

emanuele ferrari
New member | Level 2

hello, i have a question about access account. i have another account, different at me, i know the mail address wher the dropbox sent the opt code but o can't see this mail because i dont remember the pw. it's possible recived the opt code in another address mail?

thanks

1 Reply 1

Walter
Dropbox Staff

Hi there @emanuele ferrari, sorry to hear you're having issues with this.

 

May I ask if you're able to regain access to the email address that's associated with the account in question?

 

There should be a way to reset your password there as well if you have forgotten it.

 

In any case, please let us know more and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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