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how to change my plan that I accidently signed up for by mistake

how to change my plan that I accidently signed up for by mistake

jlr3
New member | Level 2

I am 80 yrs and accidently signed up for more than the basic dropbox plan. I need help in getting a refund 

Is there a phone number I can call?

 

 

 

1 Reply 1

Rich
Super User II

@jlr3 wrote:

I am 80 yrs and accidently signed up for more than the basic dropbox plan. I need help in getting a refund ... Is there a phone number I can call?


There is no phone number.

 

Are you sure you signed up and paid for a subscription? Check your Plan page. What plan does it say you're on?

 

To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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    Rich Super User II
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