dropbox has stolen my money

[jeasyofficial]

I paid for plus for dropbox they taken it from my bank account and is still telling me I need to upgrade. I need this fixed asap I can not work without dropbox.

I can't get in touch with dropbox cause that's all from "upgraded" accounts which is ridiculous 

I WANT MY PLAN ASAP NOW

[Nancy]

Hi @jeasyofficial, let’s have a look together. 

As a first, can you please clarify whether you upgraded your Dropbox account directly from our website or the App Store/Play Store?

Also, does the transaction appear as complete on your bank statement or pending still? 

Keep me updated!