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My storage is still 2GB after purchasing the Plus plan

My storage is still 2GB after purchasing the Plus plan

Batmunkh
New member | Level 2

I have just purchased the Plus plan. However, my storage is still 2GB. Can anyone please help me?

1 Reply 1

Hannah
Dropbox Staff

Sorry to hear that, @Batmunkh.

 

How did you upgrade the account? Was it directly through our website or through the Dropbox app on your mobile device?

 

Can you please send us a screenshot of what you see in the plan page of your account settings?

 

Thanks in advance.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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