Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
How I can refundable my payment I did many of request and your team that are not given accurate answers
Hi @Gidgette, can you tell me more about what you've tried several times, please?
Are you referring to contacting our Support team?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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We have done this several times and you continue to ask for a postal code, which we do not use here. This is so time consuming and irritating.
Hey @Gidgette, sorry for any inconvenience this might have caused, but when someone upgrades their account, this kind of info is required.
Unless it's an iTunes/Google Play payment perhaps?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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