You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

AmberAdriana's avatar
AmberAdriana
Explorer | Level 3
2 years ago

DOUBLE CHARGE - NEED CANCELLATION + REFUND

Hi  I've had dropbox for quite sometime, but it wasn't until recently that I noticed I am being double charged. I cancelled one now, however I am unsure of how to cancel the other charge. Can someo...
Billing
cancellations
downgrade
Payments
Refunds
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi AmberAdriana, thanks for sharing your ticket number.

 

It seems the email was automatically closed by our system, but do not worry, I opened a new ticket on my end for you.

 

I'll see you there! 

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