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guikazu's avatar
guikazu
Helpful | Level 6
3 months ago

Consultation on handling unexpected downgrade from Dropbox Plus to Basic.

I had signed up for Dropbox Plus, but accidentally accepted an invitation as a team member of another organization. I then contacted the administrator of that organization to have them remove me as a...
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  • guikazu's avatar
    guikazu
    3 months ago

    Hi Megan 

    Thank you for the clarification. In that case, I will wait for the refund you mentioned.

    Best regards,
    guikazu

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi @guikazu ,

 

Just a quick follow up, are you able to advise what sort of issue were you facing when trying to reach out to our support team initially ?

 

Thanks in advance  

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