You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't Login, Need Refund
Was hoping to get some help! I had a subscription through my last company for Dropbox, which I have not been at for over a year now. I noticed a credit card statement for my annual subscription, as i...
Jay
Dropbox Staff
Dropbox StaffHi jjmohr06, thanks for bringing this to our attention.
As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.
Keep me updated with any progress!
Thank you for your help. I did the steps requested and just submitted.
