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Forum Discussion
erwinsusetyo
4 years agoExplorer | Level 4
Can I get a billing notification for upcoming charges before I'm billed?
Hello,
Is it possible to receive a notification for the upcoming annual billing from dropbox? I want to be able to evaluate the continuation of my purchase before the money just goes away.
Thanks.
- RichSuper User II
erwinsusetyo wrote:
Is it possible to receive a notification for the upcoming annual billing from dropbox?
You should already receive an email about one month prior to your renewal.
- erwinsusetyoExplorer | Level 4
Hi Rich,
I rechecked my email and did not receive anything like that. Do I have to activate some sort of notification button to get that kind of meail?
- RichSuper User II
erwinsusetyo wrote:
I rechecked my email and did not receive anything like that. Do I have to activate some sort of notification button to get that kind of meail?
No. You should receive it regardless of your notification settings. Check your spam/junk folder, and make sure the email address on your account is up to date.
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