Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
mdlthomson wrote:
Adding extra space to a professional account without upgrading to business
Go to your Plan page and look for a section titled Available add-ons. Do you see something that looks like this?
It may not be available to all accounts yet, as Dropbox tends to roll these things out gradually over time.
shinbeth wrote:
Like you perfectly described the pricing doesn't make sense at all either.
You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space.
"You're getting much more with a Business license over a personal account. Extra space and other features aside, you also get access to additional support resources, including phone support. You're not just paying for more space."
As I said, I'm not interested in those extra features. Also, it creates a 3-user folder system that messed up my regular Pro folder structure, so I stopped the Business trial and am not interested in the Business offer.
I solely want to keep my Pro 3TB + 1TB extra account. But I need 10TB so please allow for more storage (Google Drive offers up to 30TB on individual storage for the same price as Dropbox ++)
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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