You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

JasonSilverDBX's avatar
JasonSilverDBX
Icon for Dropbox Product Manager rankDropbox Product Manager
2 years ago

Updates Coming to the Folder Link Sharing Experience

Dropbox is moving to an updated shared link architecture where links are based on the content being shared rather than on the user doing the sharing.  This new content-based link architecture is already in place for edit access links to folders and newly created links to files, and can be identified by the presence of an ‘rlkey’ parameter in the URL.  
 
Over the next few months, we’ll round out the shared link portfolio by bringing this new architecture to newly created view-only access folder links, or view folder links for short.
 
With this transition we’re maintaining all the core functionality our users love about sharing with links, while making it even easier for content owners, collaborators, and team admins to manage their shared content easily and with confidence.
 
 

Updates to Link Sharing

 

Only Two Centralized Links per Item

 
Securing your content and managing your shared links is now easier and simpler than ever.  Basing links on the content being shared means there will never be more than one single edit and one single view link for each file or folder.  Changing the settings on these links will universally apply to everyone with link access to that content.  Because all collaborators on a piece of content share the same link, a change is that only content members with edit access are able to modify shared link settings or delete a shared link.
  

URL Format Change

 
Part of the new link architecture is the addition of an rlkey parameter.  Query parameters are anything following “?” in a URL.  It is this rlkey parameter which grants access to the content, and removing it will require visitors to sign in and request access.  Visit this forum to read more about the new format, or this Help Center Article for details on forced downloads.
 

Third Party Application Dependencies

 
Due to the change in URL format you may notice some third party applications, websites, and custom programs that rely on pasting in a Dropbox link no longer function as expected.  We have limited insight or influence on these third party use cases, but if you do experience issues, please contact Dropbox support or visit this community forum thread on this subject.
 
 

Enhancing the Link Sharing Experience

 
Quick, simple, stress-free file sharing is core to the Dropbox experience.  Content-based links makes it even easier to share files securely and effortlessly in real-time, and we are excited to bring these benefits to all users across our full portfolio of shared links.   
 
If you have more questions, or find yourself needing support during this transition, please visit our Community Forums, reference our Help Center, or contact Dropbox Support.
 
 
Collaboration
Share
Shared Links
  • David B.191's avatar
    David B.191
    Helpful | Level 5
    2 years ago
    JasonSilverDBX wrote:
     
    Enhancing the Link Sharing Experience
     
    Quick, simple, stress-free file sharing is core to the Dropbox experience.  Content-based links makes it even easier to share files securely and effortlessly in real-time, and we are excited to bring these benefits to all users across our full portfolio of shared links.   
     
    Adding the long string of characters after the "rlkey=" argument makes the shareable URL so long that it wraps to a second line. In many people's e-mail clients, that breaks the link.
     
    This change DOES THE EXACT OPPOSITE OF "enhancing the link-sharing experience." 😕 

     

     

     

  • Kandg's avatar
    Kandg
    Helpful | Level 7
    2 years ago

    how do I remove annoying black pop up box with instructions on how to use sharing?

    • mimievarts's avatar
      mimievarts
      New member | Level 2
      2 years ago

      Since Monday this pop up keeps coming up on mine & my co-workers Dropbox. 

       

      You can't click out of it, to make it go away you have to click next, which leads to another "choose how to share" popup that wont go away unless you press "got it".

       

      It happens every time I go into a new folder and its sooo annoying. I've used Dropbox for years, I know how to share the folder. 

       

      How do we make this go away? Or is this a bug?

       

        

      • Kandg's avatar
        Kandg
        Helpful | Level 7
        2 years ago

        I'm having the exact same problem!  Very frustrating!

    • David B.191's avatar
      David B.191
      Helpful | Level 5
      2 years ago

      Can you provide some context?

      What sequence of actions causes this "black pop up box" to appear, and where?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Kandg & mimievarts, thanks for bring this to our attention! 

         

        At the moment it's not possible to entirely remove it, unless you click "Got it",  but your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

         

        I will pass on your comments to the relevant departments so that we can further improve our product. 

         

        Always here for you!

About Latest news

111 PostsLatest Activity: 52 minutes ago
221 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!