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Dropbox completely freezes macOS finder

Dropbox completely freezes macOS finder

bareloved
Explorer | Level 3

Hi, 

I'm having a problem with the Dropbox app integration even since updating to the latest macOS version 173.4.6706.

I cant use the finder, it's frozen, Dropbox is stuck on "Starting...".

I tried restating the mac, I tried signing out and back in.

Anyone else had this problem?

1 Reply 1

Walter
Dropbox Staff

Hey @bareloved, sorry to hear about this.

 

Do you happen to be running an antivirus or a firewall on your computer that could be causing issues?

 

If so, you could temporarily disable them and try again.

 

If the app gets stuck again, please send us a screenshot of its status as shown in your menu bar, so that we can have a visual too.

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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