Cannot link Dropbox shared folder to Bouwsoft program

[Annelien]

I allready have the dropbox business plan, but Bouwsoft cannot link to this account via a shared folder. It can only link via a personal folder, so my collegues cannot see these files (I cannot share this folder, an unexpected error occures). How can I make this folder visible for all of my collegues in the dropbox business plan? Maybe I could make the link with bouwsoft to an account with a professional or plus plan and integrate this plan in the business plan? Is that an option?

[Hannah]

Hi there, @Annelien, thanks for your post.

Since this is not one of our official integrations, I'm afraid we don't have that much info for you.

I would definitely suggest reaching out to the third party app's manufacturer for more info or troubleshooting steps.

And I will, of course, leave this thread open, in case other users with a similar experience can provide any helpful info for you.

If you have any questions, let us know.