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Stephjaz's avatar
Stephjaz
New member | Level 2
7 years ago

Can't attach files to emails in iOS

Hi,   I cannot seem to attach a file from my Dropbox into my email using gmail.    When I click on the attachment icon it does not give me the the file source of Dropbox, Just my ipad and Clo...
Mobile
Third party apps
Third Party Integrations
  • Jay's avatar
    Jay
    7 years ago
    Hey Steph!
     
    Is the Dropbox folder appearing in the Files app on your device? I’m assuming that you have installed our mobile app? 
     
    What version of iOS are you running? Are you able to export files from your Dropbox app into the mail app? Is this the iOS Mail app, or the official Gmail app?
     
    Thanks in advance!
Jicnon's avatar
Jicnon
New member | Level 2
7 years ago

Make sure you have the Dropbox app installed on the iOS device and that your account is registered through the mobile dropbox app. If you already have done that make sure the app isn't being blocked from any permissions in the settings.

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