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Forum Discussion
Blue Screen of Death on Win10
Good morning.
Apologies for the very vague question. We are running Dropbox on 2 Win10 PCs. One runs absolutely fine but, on the other, it will run for maybe 30 seconds and then cause the PC to c...
Hey everyone, we have a little update to share with you all!
We've been in contact with Symantec and they've let us know that there is an update which should resolve the BSoD. This would be version 15.1 MP1 (Maintenance Patch 1) for the Endpoint Protection Client.
ScubaStephen and gojanpaolo, along with anyone else who may be running an older version of Symantec, please try updating to see if this does the trick for you.
If you still get the BSoD with the updated version of Symantec, then please reach out to them directly for their support for resolution.
Keep us posted with your results!
I should be able to provide some details.
Feel free to create a ticket on my behalf and I will attempt to help out
Same here - please open a ticket and I will try to help.
It happened to me again today.
I have left very detailed information on steps that lead up to the problem in the ticket.
In my case it was when another user created a file in a folder I shared with them, and they deleted it but it kept coming back.
The file did not come back if I 'paused' dropbox on my corporate laptop, but unpausing it made the file come back and 'blue screen of death' - now my computer crashes every time dropbox starts and connects to the internet - if I put the laptop in flight mode it does not crash, but only when dropbox connects to the network.
Hope this gives some clues.
