Ich habe das Problem, dass die Synchronisation mit meiner Windows 10 Desktop App von Dropbox seit ca. 24h nicht mehr funktioniert. Bisher habe ich folgendes versucht:
1. Synchronisation angehalten und neu gestartet
2. App beendet und neu gestartet
3. Windows neu gestartet
4. In der App mit meinem Konto abgemeldet und wieder angemeldet
5. In der App mit meinem Konto abgemeldet und wieder angemeldet und neues Verzeichnis für Dropbox definiert
6. App deinstalliert und erneut installiert (neues Verzeichnis)
... es hilft alles nichts, die Synchronisation läuft nicht - bzw. es erscheint die ganze Zeit über die Statusmeldung \"Synchronisieren\". Zudem: wenn ich in den Einstellungen versuche einzelne Ordner von der Synchronisation auszuschließen erscheint die Fehlermeldung, dass keine Verbinundung hergestellt werden konnte - der Dateien-/Ordnerbaum wird somit gar nicht erst angezeigt.
Kennt jemand eine Lösung?
Check Internetverbindung:
Internet funktioniert natürlich ansonsten ohne Einschränkungen und mit 220.000 kB/s
","body@stringLength":"1222","rawBody":"Ich habe das Problem, dass die Synchronisation mit meiner Windows 10 Desktop App von Dropbox seit ca. 24h nicht mehr funktioniert. Bisher habe ich folgendes versucht:
1. Synchronisation angehalten und neu gestartet
2. App beendet und neu gestartet
3. Windows neu gestartet
4. In der App mit meinem Konto abgemeldet und wieder angemeldet
5. In der App mit meinem Konto abgemeldet und wieder angemeldet und neues Verzeichnis für Dropbox definiert
6. App deinstalliert und erneut installiert (neues Verzeichnis)
... es hilft alles nichts, die Synchronisation läuft nicht - bzw. es erscheint die ganze Zeit über die Statusmeldung \"Synchronisieren\". Zudem: wenn ich in den Einstellungen versuche einzelne Ordner von der Synchronisation auszuschließen erscheint die Fehlermeldung, dass keine Verbinundung hergestellt werden konnte - der Dateien-/Ordnerbaum wird somit gar nicht erst angezeigt.
Kennt jemand eine Lösung?
Check Internetverbindung:
Internet funktioniert natürlich ansonsten ohne Einschränkungen und mit 220.000 kB/s
","kudosSumWeight":0,"postTime":"2020-10-20T17:07:07.402-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dateien & Ordner","text":"Dateien & Ordner","time":"2019-08-20T07:51:48.296-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Dropbox-Desktopanwendung","text":"Dropbox-Desktopanwendung","time":"2020-02-17T07:40:16.526-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Install","text":"Install","time":"2022-07-26T01:01:11.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Synchronisierung","text":"Synchronisierung","time":"2020-02-06T05:38:09.657-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:Windows","text":"Windows","time":"2022-02-07T09:39:13.851-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:463167_4"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4041},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Ich habe das Problem, dass die Synchronisation mit meiner Windows 10 Desktop App von Dropbox seit ca. 24h nicht mehr funktioniert. Bisher habe ich folgendes versucht: 1. 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Lösungsversuche:
7. Deaktivieren des
7a. Virenscanners (Avira) und der
7b. Windows Firewall
... bringt darüber hinaus ebenfalls keinen Erfolg.
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Aktuelle Dropbox-Version 107.4.443 ist installiert
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Speicherplatz ist nur zu 29% belegt, das kann also auch nicht das Thema sein
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Den Lösungsartikel https://help.dropbox.com/de-de/installs-integrations/sync-uploads/files-update-issues habe ich natürlich schon durch
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Habe in der Weboberfläche den PC aus der Liste der verknüpften Geräte entfernt und mit erneuter Anmeldung wieder neu verknüpft - ebenfalls ohne Erfolg, die Dateien werden weiterhin nicht synchronisiert. Allerdings wird bei der erneuten Anmeldung in der App das Gerät wieder in der Liste der verknüpften Geräte aufgeführt - soweit schon mal gut, es besteht also eine Verbindung.
Check Anzahl verbundener Geräte
Um der Frage vorzubeugen: es sind in Summe nur 3 Geräte verknüpft, somit ist die max. Anzahl Geräte nicht überschritten
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-10-21T05:29:52.888-07:00","lastPublishTime":"2020-10-21T06:36:25.790-07:00","metrics":{"__typename":"MessageMetrics","views":2579},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:463340","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:463346":{"__typename":"ModerationData","id":"moderation_data:463346","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:616017":{"__typename":"User","id":"user:616017","uid":616017,"login":"Werner","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-02-12T02:18:33.103-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS02MTYwMTctODc0MmkxRTEwRDM5QzhCMTkxMDcw"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:616017"},"ForumReplyMessage:message:463346":{"__typename":"ForumReplyMessage","uid":463346,"id":"message:463346","revisionNum":2,"author":{"__ref":"User:user:1364664"},"readOnly":true,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumTopicMessage:message:463167"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:463346"},"body":"9. Bad File Check Überprüfung
Die Bad File Check Überprüfung auf unzulässige Dateinamen https://www.dropbox.com/bad_files_check liefert ebenfalls keine Ergebnisse
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"170","kudosSumWeight":0,"postTime":"2020-10-21T05:53:11.923-07:00","lastPublishTime":"2020-10-21T06:32:32.324-07:00","metrics":{"__typename":"MessageMetrics","views":2575},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:463346","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDQ2MzM1Myw0NjMzNTM","node":{"__ref":"ForumReplyMessage:message:463353"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:463353":{"__typename":"ModerationData","id":"moderation_data:463353","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:463353":{"__typename":"ForumReplyMessage","uid":463353,"id":"message:463353","revisionNum":2,"author":{"__ref":"User:user:616017"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:463346"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:463353"},"body":"Hallo SBR ,
\n\n
willkommen im Dropbox-Forum und danke für die neue Diskussion sowie die Schilderung des Problems!
\n\n
Wir schicken Ihnen hier die Standardschritte für eine blockierende Synchronisierung – führen Sie bitte die nachfolgenden Schritte genau in der beschriebenen Reihenfolge aus, da sonst weitere Probleme auftreten können:
\n\n
Hardlinks korrigieren\n
Wenn die obigen Schritte das Problem nicht beheben, wiederholen Sie die ersten fünf Schritte und klicken Sie im 6. Schritt dann aber stattdessen auf Berechtigungen korrigieren. Beachten Sie, dass die Synchronisierung bei „Berechtigungen korrigieren“ wieder von vorne beginnt.
\n
Beste Grüße
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":1,"postTime":"2020-10-21T06:11:14.547-07:00","lastPublishTime":"2020-10-21T06:14:53.344-07:00","metrics":{"__typename":"MessageMetrics","views":2546},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:463353","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDQ2MzM2MSw0NjMzNjE","node":{"__ref":"ForumReplyMessage:message:463361"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:463361":{"__typename":"ModerationData","id":"moderation_data:463361","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:463361":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1364664"},"id":"message:463361","revisionNum":2,"uid":463361,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:463353"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:463361"},"body":"Hallo Werner,
ich habe deine Lösungsvorschläge
10a. Hardlinks korrigieren
10b. Berechtingungen korrigieren
direkt angewendet. Alledings hat die Dropbox auch nach 10 min noch nicht wieder mit der Synchronisation gestartet.
Da ich durch die Neuinstallation der App einen gänzlich leeren lokalen (auf dem Rechner) Ordner habe würde es ja völlig ausreichen, wenn der Download der Dateien wieder starten würde; aber nicht mal das passiert...
Hast du noch weitere Ideen?
Viele Grüße und vielen Dank,
SBR
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-10-21T06:28:14.458-07:00","lastPublishTime":"2020-10-21T06:35:07.531-07:00","metrics":{"__typename":"MessageMetrics","views":2547},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:463361","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:463378":{"__typename":"ModerationData","id":"moderation_data:463378","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:463378":{"__typename":"ForumReplyMessage","uid":463378,"id":"message:463378","revisionNum":1,"author":{"__ref":"User:user:1364664"},"readOnly":true,"repliesCount":12,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumTopicMessage:message:463167"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:463378"},"body":"Check: alternativer Dropbox-Account:
Habe es zwischenzeitlich mit einem alternativen Account versucht. Auch hier, keine Synchronisation der Dateien.
Daher meine Vermutung: gab es kürzlich ein Windows-Update, mit dem sich Dropbox nicht verträgt? Hat sonst noch jemand dieses Problem?
Check: Aktueller Stand von Windows
Windows Update ist auf dem neueste Stand.
Hier mal ein paar Eckdaten:
Dieses Bild ist zu sehen wenn ich die App starte und auf den Pfeil (nach oben) klicke
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"93","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-11-10T05:09:00.721-08:00","lastPublishTime":"2020-11-10T05:09:00.721-08:00","metrics":{"__typename":"MessageMetrics","views":871},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:468646","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:468647":{"__typename":"ModerationData","id":"moderation_data:468647","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:468647":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1364664"},"id":"message:468647","revisionNum":1,"uid":468647,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:463378"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:468647"},"body":"Alle Dateien gelöscht
Ich habe jetzt auch online über die Weboberfläche alle Dateien aus Dropbox gelöscht. Die Synchronisation startet immer noch nicht
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"154","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-11-10T05:11:00.063-08:00","lastPublishTime":"2020-11-10T05:11:00.063-08:00","metrics":{"__typename":"MessageMetrics","views":1160},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:468647","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:469694":{"__typename":"ModerationData","id":"moderation_data:469694","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1129244":{"__typename":"User","id":"user:1129244","uid":1129244,"login":"Astrid","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-05-09T14:24:48.753-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMTI5MjQ0LTEzMjc4aUMxRUZDM0M5QjgwQTVDRTc"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1129244"},"ForumReplyMessage:message:469694":{"__typename":"ForumReplyMessage","uid":469694,"id":"message:469694","revisionNum":1,"author":{"__ref":"User:user:1364664"},"readOnly":true,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:463378"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:469694"},"body":"
Source: https://worklizard.com/wp-content/uploads/2019/09/is-anybody-out-there-full1.jpeg
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Hallo SBR,
\n\n
vielen Dank für die Rückmeldung!
\n\n
Bitte entschuldigen Sie die Verzögerung bei den Antworten. Ich habe dieses Problem jetzt an unsere Experten weitergeleitet, damit wir uns weiter damit befassen können.
\n\n
Vielen Dank für Ihre Geduld. Wenn Sie Fragen haben, lassen Sie es mich bitte wissen.
\n\n
\n
Beste Grüße
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-11-16T05:55:48.101-08:00","lastPublishTime":"2020-11-16T05:55:48.101-08:00","metrics":{"__typename":"MessageMetrics","views":1135},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:470345","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:463438":{"__typename":"ModerationData","id":"moderation_data:463438","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:463438":{"__typename":"ForumReplyMessage","uid":463438,"id":"message:463438","revisionNum":1,"author":{"__ref":"User:user:1364664"},"readOnly":true,"repliesCount":9,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumTopicMessage:message:463167"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:463438"},"body":"@Dropbox Team: gibt es da vom Support weitere Ansatzpunkte?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"61","kudosSumWeight":0,"postTime":"2020-10-21T09:43:17.661-07:00","lastPublishTime":"2020-10-21T09:43:17.661-07:00","metrics":{"__typename":"MessageMetrics","views":971},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:463438","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDQ2MzcxMyw0NjM3MTM","node":{"__ref":"ForumReplyMessage:message:463713"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:463713":{"__typename":"ModerationData","id":"moderation_data:463713","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:463713":{"__typename":"ForumReplyMessage","uid":463713,"id":"message:463713","revisionNum":1,"author":{"__ref":"User:user:616017"},"readOnly":true,"repliesCount":8,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:463438"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:463713"},"body":"Hallo SBR ,
\n\n
danke für Ihre Rückmeldung! Sie hatten erwähnt, dass das Betriebssystem vor Kurzem aktualisiert wurde; könnten Sie dennoch bitte einmal überprüfen, ob es ausstehende Windows-Aktualisierungen für Ihren Computer gibt?
\n\n
Wir haben zwischenzeitlich eine neue Version der Dropbox-Anwendung veröffentlicht, bitte installieren Sie diese einmal, vorzugsweise über das „Offline“-Installationsprogramm. Danach wird ein Geräteneustart empfohlen.
\n\n
Sollten Sie hierdurch keine Verbesserung sehen, führen Sie bitte eine erweiterte Neuinstallation der Dropbox-Software durch.
\n\n
Sollte auch dies nicht helfen, könnten Sie bitte einmal probeweise ein zusätzliches Nutzerprofil bei Windows einrichten und dort einmal Dropbox installieren? Wie verläuft die Synchronisierung dort?
\n\n
Beste Grüße
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"postTime":"2020-10-22T04:07:03.966-07:00","lastPublishTime":"2020-10-22T04:07:03.966-07:00","metrics":{"__typename":"MessageMetrics","views":956},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:103007A/category:German/community:mxpez29397board:103001000/message:463167/message:463713","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDQ2NDY0OSw0NjQ2NDk","node":{"__ref":"ForumReplyMessage:message:464649"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:464649":{"__typename":"ModerationData","id":"moderation_data:464649","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:464649":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1364664"},"id":"message:464649","revisionNum":1,"uid":464649,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:103001000"},"parent":{"__ref":"ForumReplyMessage:message:463713"},"conversation":{"__ref":"Conversation:conversation:463167"},"subject":"Re: Synchronisation mit Windows 10 Desktop App läuft nicht","moderationData":{"__ref":"ModerationData:moderation_data:464649"},"body":"Hallo Werner,
vielen Dank für die weiteren Hinweise.
Dropbox 108.4.453 ist installiert, die Synchronisation läuft aber immer noch nicht.
Teste jetzt die weiteren Schritte.
VG
SBR
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