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It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 3...","body@stringLength":"360","rawBody":"

Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running.

When Dropbox app is relaunched, it takes about 30 minutes then it tries to sync files and that never stops.

Is anyone else experiencing this issue? Does anyone know how we fix this?

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I seem to have solved this, but it took a lot of effort, and I'm not sure what worked. This seems to have done it:

Unlink the computer and delete the Dropbox app.

Rename the ~/Dropbox folder (or copy it somewhere else).

Delete all the files in the hidden ~/.Dropbox folder.

Then download Dropbox and let it download all your files. You can interrupt the download and copy some or all of the files from the original (renamed or moved) Dropbox folder to save time downloading. 

After I did this, Dropbox seems to be working normally again.

","body@stringLength":"579","rawBody":"

I seem to have solved this, but it took a lot of effort, and I'm not sure what worked. This seems to have done it:

Unlink the computer and delete the Dropbox app.

Rename the ~/Dropbox folder (or copy it somewhere else).

Delete all the files in the hidden ~/.Dropbox folder.

Then download Dropbox and let it download all your files. You can interrupt the download and copy some or all of the files from the original (renamed or moved) Dropbox folder to save time downloading. 

After I did this, Dropbox seems to be working normally again.

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Dropbox Issues with Mac OS Mojave","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:323920"},"body":"

I gave up: not working on Mojave, hence not using Dropbox anymore

","body@stringLength":"72","rawBody":"

I gave up: not working on Mojave, hence not using Dropbox anymore

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Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:332697"},"body":"

THANK YOU, firstlooks!

\n

Your instructions finally worked, whereas everything else had failed. More detailed instructions for deleting the hidden folder can be found here:

\n

https://help.dropbox.com/desktop-web/advanced-reinstall

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2019-03-07T14:51:29.153-08:00","lastPublishTime":"2019-03-20T16:18:30.930-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":15739},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:332697","readOnly":true,"repliesCount":4,"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"visibilityScope":"PUBLIC","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDM2MDM3NSwzNjAzNzU","node":{"__ref":"ForumReplyMessage:message:360375"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"362","rawBody":"

THANK YOU, firstlooks!

\n

Your instructions finally worked, whereas everything else had failed. More detailed instructions for deleting the hidden folder can be found here:

\n

https://help.dropbox.com/desktop-web/advanced-reinstall

","timeToRead":1,"currentRevision":{"__ref":"Revision:revision:332697_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:324046":{"__typename":"ModerationData","id":"moderation_data:324046","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:324046":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:798584"},"id":"message:324046","revisionNum":1,"uid":324046,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:324016"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:324046"},"body":"Brilliant ! That worked finally. Thank you very much for sharing !","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"66","kudosSumWeight":1,"repliesCount":0,"postTime":"2019-01-19T00:48:31.354-08:00","lastPublishTime":"2019-01-19T00:48:31.354-08:00","metrics":{"__typename":"MessageMetrics","views":5072},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:324046","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"66","rawBody":"Brilliant ! That worked finally. Thank you very much for sharing !","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:324046_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:941488":{"__typename":"User","id":"user:941488","uid":941488,"login":"Amakhosi","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-21T04:01:35.281-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:941488"},"ModerationData:moderation_data:324353":{"__typename":"ModerationData","id":"moderation_data:324353","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:324353":{"__typename":"ForumReplyMessage","uid":324353,"id":"message:324353","revisionNum":1,"author":{"__ref":"User:user:941488"},"readOnly":true,"repliesCount":2,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:324016"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:324353"},"body":"

you are a wonderful thank you! i am not that tech savy but I would rather learn how to do something myself so thanks again... I can function!!! 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"151","kudosSumWeight":0,"postTime":"2019-01-21T04:56:30.620-08:00","lastPublishTime":"2019-01-21T04:56:30.620-08:00","metrics":{"__typename":"MessageMetrics","views":8158},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:324353","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDMyNDM1NCwzMjQzNTQ","node":{"__ref":"ForumReplyMessage:message:324354"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"156","rawBody":"

you are a wonderful thank you! i am not that tech savy but I would rather learn how to do something myself so thanks again... I can function!!! 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:324353_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:324354":{"__typename":"ModerationData","id":"moderation_data:324354","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:324354":{"__typename":"ForumReplyMessage","uid":324354,"id":"message:324354","revisionNum":1,"author":{"__ref":"User:user:558818"},"readOnly":true,"repliesCount":1,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:324353"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:324354"},"body":"

For the non-tech-savvy, an easy way to get to the ~/.Dropbox folder is to use the Finder Go menu and click Go to Folder, and enter (very carefully):

~/.Dropbox

A window will open with the contents of the folder. Delete them all. (AFTER you have quit Dropbox and deleted it, and renamed or deleted or moved your Dropbox folder.)

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":3,"postTime":"2019-01-21T05:02:20.511-08:00","lastPublishTime":"2019-01-21T05:02:20.511-08:00","metrics":{"__typename":"MessageMetrics","views":8159},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:324354","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDMyNDM1NiwzMjQzNTY","node":{"__ref":"ForumReplyMessage:message:324356"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"346","rawBody":"

For the non-tech-savvy, an easy way to get to the ~/.Dropbox folder is to use the Finder Go menu and click Go to Folder, and enter (very carefully):

~/.Dropbox

A window will open with the contents of the folder. Delete them all. (AFTER you have quit Dropbox and deleted it, and renamed or deleted or moved your Dropbox folder.)

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i dont know how i did it but moved the old folder and then delinked, deleted app and reinstalled told me that folder was missing do I want to download and sync and it is doing that right now... thanks for your help was so frustrating, these updates with Mac are challenging I now have lost my Xee to view pics and so many apps are slow or I am battling with this latest upgrade.  really appreciate your help all the best 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-01-21T05:17:42.225-08:00","lastPublishTime":"2019-01-21T05:17:42.225-08:00","metrics":{"__typename":"MessageMetrics","views":8154},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:324356","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"438","rawBody":"

i dont know how i did it but moved the old folder and then delinked, deleted app and reinstalled told me that folder was missing do I want to download and sync and it is doing that right now... thanks for your help was so frustrating, these updates with Mac are challenging I now have lost my Xee to view pics and so many apps are slow or I am battling with this latest upgrade.  really appreciate your help all the best 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:324356_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:85279":{"__typename":"User","id":"user:85279","uid":85279,"login":"Duncan M.1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-07-31T14:32:00.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:45"},"entityType":"USER","eventPath":"community:mxpez29397/user:85279"},"ModerationData:moderation_data:329285":{"__typename":"ModerationData","id":"moderation_data:329285","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:329285":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:85279"},"id":"message:329285","revisionNum":1,"uid":329285,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:324016"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:329285"},"body":"

Thank you so much for your tips firstlooks, I followed these and it worked for me. I am using latest version of Mojave on MacBook Pro 2018.

Anyone else have this issue its well worth trying this method!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-02-17T05:36:06.875-08:00","lastPublishTime":"2019-02-17T05:36:06.875-08:00","metrics":{"__typename":"MessageMetrics","views":7908},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:329285","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"220","rawBody":"

Thank you so much for your tips firstlooks, I followed these and it worked for me. I am using latest version of Mojave on MacBook Pro 2018.

Anyone else have this issue its well worth trying this method!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:329285_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1197736":{"__typename":"User","id":"user:1197736","uid":1197736,"login":"User10","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-08-16T07:14:07.540-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1197736"},"ModerationData:moderation_data:360375":{"__typename":"ModerationData","id":"moderation_data:360375","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo","height":17,"width":20,"mimeType":"image/png"},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":5,"name":"Dropbox Staff","color":"0061FE","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/cmstMjYtZVNRZzFo\"}"},"rankStyle":"TEXT"},"User:user:1063216":{"__typename":"User","id":"user:1063216","uid":1063216,"login":"Daphne","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-03-28T03:08:01.009-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xMDYzMjE2LTkxNzNpRjg1MUE1MkFFREU3MDEwQw"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1063216"},"ForumReplyMessage:message:360375":{"__typename":"ForumReplyMessage","uid":360375,"id":"message:360375","revisionNum":1,"author":{"__ref":"User:user:1197736"},"readOnly":true,"repliesCount":3,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:332697"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:360375"},"body":"

I have had to do this advanced reinstall about 5 or 6 times in the last two months - every time the computer restarts or has gotten an upgrade. IS THERE A PERMANENT FIX FOR THIS ISSUE? It's really ruining my productivity to have to take a half day to do this and it's making me want to quit using Dropbox. Thank you - 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-08-16T07:14:06.483-07:00","lastPublishTime":"2019-08-16T07:14:06.483-07:00","metrics":{"__typename":"MessageMetrics","views":2095},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:360375","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDM2MDM3NiwzNjAzNzY","node":{"__ref":"ForumReplyMessage:message:360376"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"330","rawBody":"

I have had to do this advanced reinstall about 5 or 6 times in the last two months - every time the computer restarts or has gotten an upgrade. IS THERE A PERMANENT FIX FOR THIS ISSUE? It's really ruining my productivity to have to take a half day to do this and it's making me want to quit using Dropbox. Thank you - 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:360375_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:360376":{"__typename":"ModerationData","id":"moderation_data:360376","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:360376":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1063216"},"id":"message:360376","revisionNum":1,"uid":360376,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:360375"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:360376"},"body":"

Hey User10,

\n

If you're experiencing this on every start up, perhaps the issue could be due to having a large amount of files within your Dropbox folder. In this case, using selective sync can reduce the high CPU usage on your computer.

\n

Otherwise, have you had the chance to check out this article here to see if any of the steps/points help with that?

\n

Let me know - Thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":2,"postTime":"2019-08-16T07:24:10.324-07:00","lastPublishTime":"2019-08-16T07:24:10.324-07:00","metrics":{"__typename":"MessageMetrics","views":2092},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:360376","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"987","rawBody":"

Hey ,

\n

If you're experiencing this on every start up, perhaps the issue could be due to having a large amount of files within your Dropbox folder. In this case, using selective sync can reduce the high CPU usage on your computer.

\n

Otherwise, have you had the chance to check out this article here to see if any of the steps/points help with that?

\n

Let me know - Thanks!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:360376_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:1174796":{"__typename":"User","id":"user:1174796","uid":1174796,"login":"jmtabo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-06-17T17:04:57.046-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1174796"},"ModerationData:moderation_data:351501":{"__typename":"ModerationData","id":"moderation_data:351501","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1195646":{"__typename":"User","id":"user:1195646","uid":1195646,"login":"mabaraujo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-08-10T09:34:26.812-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1195646"},"ForumReplyMessage:message:351501":{"__typename":"ForumReplyMessage","uid":351501,"id":"message:351501","revisionNum":1,"author":{"__ref":"User:user:1174796"},"readOnly":true,"repliesCount":5,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:324016"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:351501"},"body":"

Worked for me too! Instead of copying all the original dropbox to another folder, I directly used mv from the terminal to move its contents to another place, then mv back again the contents to the new Dropbox folder (with the new Dropbox in pause). Then I restarted sync in dropbox and it was synchronizing during 4 hours (>400000 files). This would lead two days before! Now it is working perfectly. Many thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-06-22T23:38:51.316-07:00","lastPublishTime":"2019-06-22T23:38:51.316-07:00","metrics":{"__typename":"MessageMetrics","views":2376},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:351501","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDM1OTU0MiwzNTk1NDI","node":{"__ref":"ForumReplyMessage:message:359542"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"423","rawBody":"

Worked for me too! Instead of copying all the original dropbox to another folder, I directly used mv from the terminal to move its contents to another place, then mv back again the contents to the new Dropbox folder (with the new Dropbox in pause). Then I restarted sync in dropbox and it was synchronizing during 4 hours (>400000 files). This would lead two days before! Now it is working perfectly. Many thanks!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:351501_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:359542":{"__typename":"ModerationData","id":"moderation_data:359542","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:359542":{"__typename":"ForumReplyMessage","uid":359542,"id":"message:359542","revisionNum":1,"author":{"__ref":"User:user:1195646"},"readOnly":true,"repliesCount":4,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:351501"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:359542"},"body":"

I have the same issue with an iMac late 2015. Tried to reinstall like suggested but it doesn´t solved the problem. The computer still very slow even after I uninstalled all files from Dropbox, even after I´ve reinstalled Mojave. 

The only way to solve was to make a clean install of Mojave, erasing all my files. 

Now I´m not using dropbox and the iMac is just fine. But...I pay for Dropbox!!

Anyone facing the same problem after trying the solution of this thread?

thks

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-08-10T09:57:03.290-07:00","lastPublishTime":"2019-08-10T09:57:03.290-07:00","metrics":{"__typename":"MessageMetrics","views":2183},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:359542","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDM1OTgxNCwzNTk4MTQ","node":{"__ref":"ForumReplyMessage:message:359814"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"511","rawBody":"

I have the same issue with an iMac late 2015. Tried to reinstall like suggested but it doesn´t solved the problem. The computer still very slow even after I uninstalled all files from Dropbox, even after I´ve reinstalled Mojave. 

The only way to solve was to make a clean install of Mojave, erasing all my files. 

Now I´m not using dropbox and the iMac is just fine. But...I pay for Dropbox!!

Anyone facing the same problem after trying the solution of this thread?

thks

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:359542_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:359814":{"__typename":"ModerationData","id":"moderation_data:359814","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:359814":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1063216"},"id":"message:359814","revisionNum":1,"uid":359814,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:359542"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:359814"},"body":"

Hey there mabaraujo,

\n

Did you have the chance to check out the article here that Jay mentioned previously and see if any of the points there help with the issue you're having?

\n

Let me know what you find - Thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":3,"postTime":"2019-08-12T12:50:41.792-07:00","lastPublishTime":"2019-08-12T12:50:41.792-07:00","metrics":{"__typename":"MessageMetrics","views":2170},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:304593/message:359814","readOnly":true,"editFrozen":false,"body@stringLength":"552","rawBody":"

Hey there ,

\n

Did you have the chance to check out the article here that Jay mentioned previously and see if any of the points there help with the issue you're having?

\n

Let me know what you find - Thanks!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:359814_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:1206400":{"__typename":"User","id":"user:1206400","uid":1206400,"login":"AliZed","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-09-10T19:31:42.247-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1206400"},"ModerationData:moderation_data:364451":{"__typename":"ModerationData","id":"moderation_data:364451","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:364451":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1206400"},"id":"message:364451","revisionNum":2,"uid":364451,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:324016"},"conversation":{"__ref":"Conversation:conversation:304593"},"subject":"Re: Dropbox Issues with Mac OS Mojave","moderationData":{"__ref":"ModerationData:moderation_data:364451"},"body":"

Hello. Are you simply uninstalling and reinstalling dropbox? And syncing again or do you have to delete the hidden file in between

\n

 

\n

This thread is closed due to inactivity. Please feel free to create a new topic here. 

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Hello. Are you simply uninstalling and reinstalling dropbox? And syncing again or do you have to delete the hidden file in between

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