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Forum Discussion
BC17
3 years agoExplorer | Level 4
Cannot install Dropbox with Windows 11
Dropbox was installed before the upgrade to Windows 11. It has run completely fine but with the recent update to dropbox I was told I needed to update to the latest version in order to continue using Dropbox. However, despite my attempts to install the update it never starts.
I have since completely uninstalled Dropbox and downloaded the Full Off-line Installer for Dropbox which is having the same issue and will not start. I have tried compatibility mode, running as administrator. I get as far as UAC prompting me to approve running the app and then nothing. No error codes, no failure messages. Just nothing. I do not have an AV running besides built-in MS stuff and I have tried disabling all of that. Same results.
My machine has the following:
Windows 11 Home 64-bit
AMD Ryzen 7 2700X
16GB RAM
- WalterDropbox Staff
Hey juliery, sorry to hear you're having issues with this.
Have you tried switching your computer off from S mode as suggested here?
- NancyDropbox Staff
- HannahDropbox StaffHey BC17, sorry to jump in here.
Would you mind trying a more advanced reinstall of the app, to see if that helps?
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