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I want to edit notification preferences

I want to edit notification preferences

jlfc
Explorer | Level 3

Hi, after the latest update, I noticed that I am now seeing notification pop-ups of tasks that I am doing and I'm not able to disable them other than to snooze them everyday. This is not ideal and it would be nice to be able to control all notification settings.

6 Comments
Jay
Dropbox Staff

Hi @jlfc, thanks for bringing this to our attention.

 

Could you clarify what are the exact notifications you're referring to? Are they related to Dropbox Paper, the Dropbox site, or something else?

 

This will help me to assist further!

jlfc
Explorer | Level 3

Hi Jay,

 

It looks like every time that I do a task in dropbox like copy a dropbox link or share a folder, I receive a pop-up that tells me what I just did. Those are the two that I remember seeing before I snooze them. It would be nice to have the option to control all notifications as it appears there are more than just the ones we can control in the preferences.

 

Thanks for looking into this.

Nancy
Dropbox Staff

Hi from me as well, @jlfc! Do you remember perhaps what type of update that was (the one that you mentioned in the beginning)? 

 

Also, it'd be great if you can send over a screenshot of an example notification you keep getting on your end.

 

Thanks!

Nancy
Dropbox Staff

Hi again, @jlfc, and sorry for nudging you. I was just wondering if you saw my latest post. Thanks!

jlfc
Explorer | Level 3

Hi, I'm not sure about the update. I remember seeing an email that there was going to be an update on April 19.

 

I always snooze the notifications, but if I see one pop-up when it lapses I'll try to remember to get a screenshot. As I said before, it is when I right-click to get a dropbox link or if I'm sharing a folder. It seems that anything I do will pop-up. It looks like I can block what everyone else does, but not what I do and I'm doing the task so I don't need a pop-up to tell me.

 

I have checked my widow settings and I have all the dropbox notifications turned off as well.

 

Thanks,

Janet

jlfc
Explorer | Level 3

Here is a screenshot

jlfc_0-1714662600802.png

 

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