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Allow a personal account to have more than 3 TB

Allow a personal account to have more than 3 TB

Lisa Douglas
Helpful | Level 5

Hello,

 

I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon.

 

 

Latest Update
Sam DBX
Community Manager

The Dropbox team is currently reviewing this idea. We will share any updates with you.

 

Thank you for your insights so far.

Status changed to: Investigating
181 Comments
rafajacinto
Explorer | Level 3

I posted here months ago and I expected at least an answer or an opened discussion, possibilities, ideas. But nothing. I've already transferred all my Dropbox files to another cloud service (Jottacloud). It is not as good as dropbox but costs less and has unlimited plans for individuals. My Dropbox plan (3t + 1tb) will end in October and it is sad to go after 10+ years as a heavy user. Unfortunately, it seems that the Dropbox team doesn't care about us. 
Maybe if we all go, they will care a bit.

shinbeth
Experienced | Level 13

@anonymous 

 

thank you so much! How come I almost missed that

 

"users can upgrade to a paid ‌iCloud‌+ storage subscription plan to get 50GB, 200GB, 2TB, 6TB, or 12TB of storage. The bigger ‌iCloud‌ plans are set to become available on Monday, September 18"

 

I just subscribed to the 12TB plan. Bye Dropbox! Yeyyyy

Tom46
New member | Level 2

I currently pay for Dropbox Professional (3TB), with an extra 1TB of storage space. I would like to have 5TB of storage, as is available to business users. But I am a sole trader, I don't need to pay for the minimum of 3 accounts – it's just me! Please make it possible to have more storage as an individual.

Thanks,
Tom

randypeck
Explorer | Level 4

Like so many businesses that lose their way, they are piling on questionable new features rather than improving core functionality.
I wish they would at least explain why they don’t offer more storage at a higher cost for individual users — there must be a reason. 
if they are looking at current usage and concluding not enough people are maxing out, they are overlooking people like me who have turned to their competitors and a private NAS, carefully conserving Dropbox space for specific uses only. I’d like to have 50tb on DB for deep storage and backup. 
Aside from the paltry 3tb limitation and all the features I don’t need, Dropbox is a nearly perfect product. 

MajorHavoc
Collaborator | Level 8

Randy, I feel exactly the same way. And it’s quite obvious that no one from the company is reading these comments. Or if they are, they simply do not care. 

I’m constantly deleting Dropbox files to free up space, either moving them out of Dropbox on the same drive and hoping backup will have me covered, or like you, to a local NAS which is not backed up often enough because of its size. 

Dropbox is…was a great product but I have found several alternatives for protecting files, and Dropbox will go back to a way to share a large file to someone. I may not even need a paid account when fully there. 

Too bad, it used to be my number 1 recommend product. Not anymore. 

rafajacinto
Explorer | Level 3

Randy and Major Havoc, I feel the same. I was a Dropbox hard user for more than 10 years and I've just left (I had 4TB (3tb plan + 1Tb I paid extra)). After many emails, chat conversations and this forum here I figured out they are driving the plans to business clients and leaving us (individuals, freelancers, photographers, filmmakers) who work independently with no choices. 

After consulting many photographers and filmmakers I decided to move to Jottacloud, a Norwegian cloud service, cheaper and with an unlimited plan (although after 5TB it gets slower) for individuals. 
Backblaze was also highly recommended to backup local drivers (you must have a physical hard-disk at your place to mirror it online). 

Benjamin Gordon
Helpful | Level 5

yep. im currently looking into alternatives.

probably going to move over to iCloud drive.

maxpantani
Explorer | Level 4

Unfortunately, I believe that the blind administration of the Dropbox company completely ignores individual professionals and anyone who, even if willing to pay, does not have a huge company behind them.
I too am starting to look elsewhere, following the suggestions of users who are leaving. Of course it's a shame, because Dropbox is (was) functional... but is not receptive to customer needs: it gets lost in small issues and dozens of useless functions, losing sight of the real interests of those who work. Really a serious, serious flaw...

MajorHavoc
Collaborator | Level 8

I find it amusing that this has so many comments (8 pages and growing) and Dropbox has listed this as “gathering support”. Sigh. Yea, everywhere but AT Dropbox it seems. Off to up my iCloud account and start moving files. 😩

 

Maybe that is what Dropbox hopes for. All of us complaining about more space will just leave. I’m really curious as to what the real problem is?  There must be a system design or hardware limitation on the systems personal accounts live on that makes 2 or 3 TB a hard limit. Maybe they could just admit this?

Benjamin Gordon
Helpful | Level 5

I've been asking Dropbox support, emailing, posting online for about 3 years now.

Can someone from the product team answer this and let us know if you're planning to address this or not?

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142 votes received Status: Investigating